N4000 System Crash Source: 8 = I/O Chassis Code & Physical Location

[I LIGHTFOOT_1]

Can any one help diagnose the identity of our faulty Hardware in this N4000 Server

[I LIGHTFOOT_1]

Please find GSP Error Log Attached.

[Mirko Schmidt · Accepted solution]

Hello,

do you have any other errorlogs from system, is system up and running, system crash?
Logs at:
/var/adm/syslog/syslog.log or /OLDsyslog.log
/var/opt/resmon/log/event.log (only if Diagnostigs is installed)
/var/tombstones/ts99 or ts98

Please send more informations.
Thanks and Regards
Mirko Schmidt

[I LIGHTFOOT_1]

Hi,
Yes the Server has come back up and is running. We will get the other Info you requested and post it ASAP.

[I LIGHTFOOT_1]

Hi,
Info you requested is now attached.
TS98 had nothing logged.

[I LIGHTFOOT_1]

syslog

[I LIGHTFOOT_1]

TS99

[Mirko Schmidt]

Hi,
oplease send also /var/adm/syslog/OLDsyslog.log
the syslog.log starts with reboot after crash. do you have an event.log?

Regards
Mirko Schmidt

[I LIGHTFOOT_1]

OLDsyslog

[Mirko Schmidt]

Hello Lightfoot,

it seems like an problem at left I/O Backplane with Slot2, physical Hardware Path 0/4. PCI-Card or Backplane. Was this first crash of this system? System works fine since this crash?
You have two possibilities:
-> exchange PCI-Card
-> exchange left PCI I/O Backplane

At the moment its not possible to find out more exact which part is defective.
Try and Error.
First I would exchange the PCI-Card, its easier and not so expensive.

I hope it helps You.
Regards,
Mirko