Powertrust UPS

[Jeff Hagstrom]

5.5 Kva HP UPS - Rackmount A3589A
We just received a new RP7410 that has a A3589A UPS. The voltage at the plug is 199.99. The machine says that it needs 200 to 250volts. The UPS beeps and the attention light is on. Could the voltage be causing the ups not to charge or run? The machine keeps shutting down. Is there something that has to be done to the ups in the back to make it operate properly?

[Zygmunt Krawczyk]

Hi Jeff,
the A3589A (Nort America version) need 200-240V input voltage, and has 230V output voltage. Check also the polarity of input wires (line, zero, ground).
The UPS is very old one, and the batteries may have problems.

Regards,
Zygmunt

[Zygmunt Krawczyk]

Hi Jeff,
the A3589A UPS (Nort America version) needs 200-240V input voltage, and has 230V output voltage. Check also the polarity of input wires (line, zero, ground).
The UPS is very old one, and the batteries may have problems.

Regards,
Zygmunt

[Andrew Rutter]

It could well be, if the charging circuitry isnt getting enough juice it may not kick in to charge.
or it could be the batteries that have just deteriated that much that they cannot hold a charge. You need to try and get the input voltage right first though if its possible depending upon your location as to what you run at.
That size UPS isnt really designed to just be plugged into the wall socket, probably needs at least a 32amp circuit to its self.
I wuld try and get the server running independantly if you need it, until the UPS is sorted.
have you checked all the switches on the back of the ups aswell and connections.

Andy