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Problem related to HP 9000 L 2000

 
Eldho Varghese
Occasional Visitor

Problem related to HP 9000 L 2000

Hello i have a HP 9000 L class 2000 server while booting i'm gettinf the following error form the GSP console .. could you plz help me to solve it
DATE: 01/01/1970 TIME: 00:00:12
ALERT LEVEL: 6 = Boot possible, pending failure - action required

REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: 0
PROBLEM DETAIL: A = failed or disconnected

LEDs: RUN ATTENTION FAULT REMOTE POWER
OFF OFF OFF OFF FLASH
System Power is Off.

0x0020006A4400404F 00000000 00000000 - type 0 = Data Field Unused
0x5820086A4400404F 00004600 0100000C - type 11 = Timestamp 01/01/1970 00:00:12
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:x
*****************************************

CAUTION: System Alerts have been disabled. This will re-enable with
a re-boot or power-on of the system. To re-enable system alerts now, you
may use the AC (Alert Display Configuration) command.

************* SYSTEM ALERT **************
Alert messages are now disabled. Enter Commands Interface AC command to enable them

again
*****************************************


************* SYSTEM ALERT **************
SYSTEM NAME: venus
DATE: 01/01/1970 TIME: 00:00:09
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation

REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: FF
PROBLEM DETAIL: 4 = output undervoltage

LEDs: RUN ATTENTION FAULT REMOTE POWER
OFF OFF OFF OFF FLASH
System Power is Off.

0x002000E444FF404F 00000000 00000000 - type 0 = Data Field Unused
0x582008E444FF404F 00004600 01000009 - type 11 = Timestamp 01/01/1970 00:00:09
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:a
*****************************************

5 REPLIES 5
Andrew Young_2
Honored Contributor

Re: Problem related to HP 9000 L 2000

Hi.

For starters I think the GSP battery will need to be replaced as the GSP is not keeping time.

Secondly it appears that one or more of your power supplies are having a problem. Essentially the power supplies are reporting that they are not generating enough or any power to power the server up. I suspect you will find that this server only has two power supplies in it (the L2000 can take 3 but needs a minimum of two working). I think at least one has failed and the total power avalable is not enough to boot the sytem.

HTH

Andrew Y
Si hoc legere scis, nimis eruditionis habes
Torsten.
Acclaimed Contributor

Re: Problem related to HP 9000 L 2000

Log on to the GSP and run "ps" to see the status of the power supplies.

Hope this helps!
Regards
Torsten.

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Andrew Rutter
Honored Contributor

Re: Problem related to HP 9000 L 2000

hi,

check the power cables, incase someones pulled one out.

then check the status of the power supplies in gsp.

you dont have enough power to run the server

Andy
Sandy Chen
Honored Contributor

Re: Problem related to HP 9000 L 2000

Hi,

- Check your electricity grounding, make sure it is grounded
- Check your power supply with 'PS' command
- If there is nothing wrong with both of it there is another 2 possibilities, your 'platform monitor' or your 'power harness' most likely is your 'power harness'

Regards,
Sandy
I never think of the future. It comes soon enough.
Highlighted
Eldho Varghese
Occasional Visitor

Re: Problem related to HP 9000 L 2000

Thanks everybody.. actually the motherboard was not properly grounded.... now the problem solved.. special thx to sandy also..