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RAID SA disk problem

 
kamal_9
Super Advisor

RAID SA disk problem

we have RAID SA on RP3400 connected to MSA30. Earlier it was having 7disks and it was working fine. Recently we added 7more disks to the encl. However the new disks arn'tt getting dected by the RAID SA. sometime it shows online. sometimes it shows failed.

 

I downloaded the firmware and driver(RAID-01_B.11.11.0709_HP-UX_B.11.11_64.depot) from http://www.hp.com/go/softwaredepot

 

while installing via swinstall it says sucessful. but the driver and the firmware version remains the same. I tried upgrading the firmware via # sautil /dev/ciss4 download_ctlr_fw CYBORG226.BIN its says incorrect file . I tried downloading the file again but got the same error

 

Please find the out of sautil attached

 

 

 

5 REPLIES 5
kamal_9
Super Advisor

Re: RAID SA disk problem

Can someone help me in finding out whether any known issue is there ?
Controller Product Number........... A9890A
Controller Product Name............. HP PCI-X SmartArray 6402
Hardware Path....................... 0/4/1/0/4/0
Serial Number....................... P57820P9SRF0RT
Device File......................... /dev/ciss4
Hardware Revision................... 'B'
Boot Block Revision................. 3.86
Firmware Revision (running)......... 2.34
Firmware Revision (in ROM).......... 2.34
Firmware Revision (inactive)........ 2.34

Old DISK FW
Device Vendor ID................................. COMPAQ
Device Product ID................................ BD14688278
Device Serial Number............................. 3KS1G4XG00007548XV6S
Device Firmware Version.......................... HPB2
SCSI Transfer Rate (actual)...................... Ultra-320

New Disk FW
Device Vendor ID................................. COMPAQ
Device Product ID................................ BD14686225
Device Serial Number............................. ECWEXS2E
Device Firmware Version.......................... HPB6
Torsten.
Acclaimed Contributor

Re: RAID SA disk problem

Most likely the file is corrupted.

 

However, the latest version is 2.84 - get it from the IPF offline diagnostics CD (software.hp.com)


Hope this helps!
Regards
Torsten.

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kamal_9
Super Advisor

Re: RAID SA disk problem

Hi Torsten,

 

Thank You. I tried downloading the files again, Tried swcopy & tar to extract the file from the depot. still getting the same error.

 

Could some one confirm me on the following

1. Can the current firmware support 14Disks

2. Can the current firmware supports the new disks with HPB6 firmware

3. Can a single IO module(MSA) supports 14 Drives ?

 

Thanks

Kamal

Torsten.
Acclaimed Contributor

Re: RAID SA disk problem

Extract the image to get the "cyborg" file:

 

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=IPF1106


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
kamal_9
Super Advisor

Re: RAID SA disk problem

Shld i extract the cyborg.bin file ?