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тАО01-08-2008 09:37 AM
тАО01-08-2008 09:37 AM
RP3440 - Unsupported Card in PCI slot 3 & 4
We replaced the system board of an RP3440
afterwards, the system refused to boot unless PCI cards in slots 3 & 4 are removed.
After furhter investigations, we noticed that the system is RP3410 instead of RP3440.
We beleieve that SS_Update may solve the problem but this has for the moment the follwing lockword: Z4834d82c
Appreciate to get the corresponding password.
Thanks in advance
Farid
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тАО01-08-2008 09:48 AM
тАО01-08-2008 09:48 AM
Re: RP3440 - Unsupported Card in PCI slot 3 & 4
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тАО01-08-2008 09:55 AM
тАО01-08-2008 09:55 AM
Re: RP3440 - Unsupported Card in PCI slot 3 & 4
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тАО01-08-2008 03:07 PM
тАО01-08-2008 03:07 PM
Re: RP3440 - Unsupported Card in PCI slot 3 & 4
No general advise - too complicated, too many side affects.
Ask the support!
Point to start:
run EFI shell
do "sysmode service"
do "sysset"
post result!
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО01-08-2008 09:56 PM
тАО01-08-2008 09:56 PM
Re: RP3440 - Unsupported Card in PCI slot 3 & 4
If you have used this command once and have set some wrong value, you need to call HP to get their help. The command ss_update is not the customer tool. No one can provide you the password other than HP engineers.
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тАО01-08-2008 11:30 PM
тАО01-08-2008 11:30 PM
Re: RP3440 - Unsupported Card in PCI slot 3 & 4
Hope this helps!
Regards
Torsten.
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There are only 10 types of people in the world -
those who understand binary, and those who don't.
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No support by private messages. Please ask the forum!
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тАО01-09-2008 07:57 AM
тАО01-09-2008 07:57 AM
Re: RP3440 - Unsupported Card in PCI slot 3 & 4
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тАО01-10-2008 05:06 AM
тАО01-10-2008 05:06 AM
Re: RP3440 - Unsupported Card in PCI slot 3 & 4
The problem appeared after repacing the base unit of the RP3440, I beleive this base unit is the same as for the RP3410 (can any one confirm?)
and it is set for 3410 for this reason it does not let me add any card in slot3 & slot4
Regards,
Farid
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тАО01-10-2008 05:12 PM
тАО01-10-2008 05:12 PM
Re: RP3440 - Unsupported Card in PCI slot 3 & 4
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тАО01-11-2008 05:28 AM
тАО01-11-2008 05:28 AM
Re: RP3440 - Unsupported Card in PCI slot 3 & 4
in all case I will open a case since system is under support.
what I actually need is the ss_update password (lockword is now: Zbaed7fdc)
Regards,
Farid