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RP7400 panic

 
Joelmel Roche
Valued Contributor

RP7400 panic


Hi,

Need help..


******* Unexpected HPMC. Processor HPA FFFFFFFF'FED6D000 *******
GENERAL REGISTERS:
r00/03 00000000'00000000 00000000'00000001 00000000'00201494 00000000'0245EA78
r04/07 00000000'00C25800 FFFFFF00'FFFFFFFF 00000000'00B14FD8 00000000'00C25800
r08/11 80000000'00000000 FFFFFFFF'FFFFFFFF 00000000'000000F6 00000000'000000FE
r12/15 00000000'000000F2 00000000'00000007 00000000'000000F0 00000000'000000FF
r16/19 000000FF'FF8005D0 FFFFFFFF'FF418000 00000000'00000000 00000000'00000001
r20/23 00000000'000006E0 00000000'00000008 00000000'00000007 00000000'00EC8ED8
r24/27 00000000'00000006 FFFFFFFF'FED21000 00000000'00000000 00000000'00C31000
r28/31 FFFFFFFF'FFFFFFFF 00000000'024AB0E0 00000000'024AB110 00000000'00000000
CONTROL REGISTERS:
sr0/3 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000
sr4/7 00000000'00000000 00000000'00000000 00000000'0BB2AC00 00000000'00000000
pcq = 00000000'00000000.00000000'001763BC 00000000'00000000.00000000'00176408
isr = 00000000'14340009 ior = 00000000'2ACAB100 iir = 341C007E rctr = 00000000

pid reg cr8/cr9 00000000'00000000 00000000'00000000
pid reg cr12/cr13 00000000'00000000 00000000'00000000
ipsw = 000000FF'0828FF09 iva = 00000000'0002A000 sar = 08 ccr = C0
tr0/3 00000000'0245EA78 00000000'03000000 00000000'00041020 000000FF'FF95C820
tr4/7 55555555'55555555 55555555'55555555 000000FF'FF4168A8 00000000'00008020
eiem = 04000000'00000000 eirr = 00000000'00000000 itmr = 00000031'B807CC1F
cr1/4 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000
cr5/7 00000000'00000000 00000000'00000000 00000000'00000000
MACHINE CHECK PARAMETERS:
Check Type = 20000000 CPU STATE = 9E000004 Cache Check = 00000000
TLB Check = 00000000 Bus Check = 0030000D PIM State = ? SIU Status = ????????
Assists = 00000000 Processor = 00000000
Slave Addr = FFFFFFFF'FED6D000 Master Addr = 000000FF'FED6C000


HPMC, pcsq.pcoq = 0'0.0'1763bc , isr.ior = 0'14340009.0'2acab100
@(#) $Revision: vmunix: vw: -proj selectors: CUPI80_BL2000_1108 -c 'Vw for CUPI80_BL2000_1108 build' -- cupi80_bl2000_1108 'CUPI80_BL2000_1108' Wed Nov 8 19:24:56 PST 2000 $High-priority machine check: (display==0xd910, flags==0x0)
Processor 1 TOC: pcsq.pcoq = 0'0.0'17a2c4
isr.ior = 0'10340009.0'120491d8
Processor 2 TOC: pcsq.pcoq = 0'0.0'176408
isr.ior = 0'14340009.0'18c63100
Processor 3 TOC: pcsq.pcoq = 0'0.0'176408
isr.ior = 0'14340009.0'1bc6f100
Processor 4 TOC: pcsq.pcoq = 0'0.0'176408
isr.ior = 0'14340009.0'1ec7b100
Processor 5 TOC: pcsq.pcoq = 0'0.0'176414
isr.ior = 0'14340009.0'21c87100
Processor 6 TOC: pcsq.pcoq = 0'0.0'1763bc
isr.ior = 0'14340009.0'24c93100
Processor 7 TOC: pcsq.pcoq = 0'0.0'176414
isr.ior = 0'14340009.0'27c9f100
* CPU State 0x9e000004
* Bus Check 0x30000d
* Slave Address 0xffffffff'0xfed6d000
* Master Address 0xff'0xfed6c000

************* SYSTEM ALERT **************
SYSTEM NAME: gspasm2
DATE: 09/13/2007 TIME: 05:24:06
ALERT LEVEL: 3 = System blocked waiting for operator input

REASON FOR ALERT
SOURCE: 1 = processor
SOURCE DETAIL: 1 = processor general SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail

LEDs: RUN ATTENTION FAULT REMOTE POWER
OFF FLASH FLASH ON ON
LED State: Unrecognized state - Refer to LED Decoder on your Support CD.


Thanks,
joelmel
4 REPLIES 4
Adisuria Wangsadinata_1
Honored Contributor

Re: RP7400 panic

Hi Joelmel,

Good day to you !
Is the system up & running now ?

You need to check on this files below :
- /etc/shutdownlog
- /var/tombstones/ts99

You need to check also whether the crashdump directory has been created on /var/adm/crash directory.

If you have a HP support, call them.

Please attach /var/tombstones/ts99 and give me the model of your system :

# model

Cheers,
AW.
now working, next not working ... that's unix
tkc
Esteemed Contributor

Re: RP7400 panic

if your system is up, get the /var/tombstones/ts99 file and send to hp for analysis. if the system is not up, try removing all i/o adapters, and boot up with minimum memory and cpu. that will help to isolate the hardware that cause you not able to pass the selftest.
TY 007
Honored Contributor

Re: RP7400 panic

Hello Joel,

>> Unexpected HPMC
>> HPMC,pcsq.pcoq
>> $High-priority machine check

Possible Hardware Failure. Log a HP Hardware Support Ticket soon to verify.

Thanks
Joelmel Roche
Valued Contributor

Re: RP7400 panic

thanks all,

the server cant boot even in single-user or maintenance mode...

sulotion:
replaced system board.

thanks and have a nice day...