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Reboot after panic (rp5470 11.11)

 
Jose_129
Regular Advisor

Reboot after panic (rp5470 11.11)

I have the message in console and reboot of server:

180 PDC 0,0,2 *7 05/29/2005 16:20:28
Log Entry 180: 05/29/2005 16:20:28
Alert Level 7: HPMC; Keyword:
Status: 2
Logged by system firmware 2 during machine check subActivity 29
0x0000227000ff6292 0x000000007fa00000
0x58002a7000ff6292 0x000069041d10141c

Regards,

Jos
Change password in way single user, beginning in multiuser way console
3 REPLIES 3
Suraj Singh_1
Trusted Contributor

Re: Reboot after panic (rp5470 11.11)

HPMC: High Priority Machine Check.

There is some hardware problem in your system which caused this reboot.

Has your system booted back? Check if it senses all the processors and memory.

You might need to contact HP support personals.

Regards
What we cannot speak about we must pass over in silence.
Suraj Singh_1
Trusted Contributor

Re: Reboot after panic (rp5470 11.11)

This is discussed here http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=890290
What we cannot speak about we must pass over in silence.
Brad Baron
Frequent Advisor

Re: Reboot after panic (rp5470 11.11)

This error (Alert level 7) just says that the server did have a High Priority Machine Check (HPMC) and alone won't be enough to troubleshoot. It just acknowledges it happened. A Tombstone file "TS99" was hopefully generated when the system attempted a reboot. That would be a good place to start. Gather that file in an email and call HP Support. If the OS didn't come back then the same info can be obtained from main menu >BCH>SER>PIM. From BCH>, aka main menu, you could check INfo and verify all CPUs are "installed and configured". If you can't boot past POST to BCH then try from GSP menu (press Ctrl-B) you can check CPUs with >SS and power with >PS. An HPMC can occur for a number of reasons. But the tombstone is the best place to start. Good Luck!