Sorry, the maximum number of active Web sessions has been reached. Please try again later.

[Sidharth Gurswamy]

Hi,

I have 2 rp3440 servers. I used to generally enter the MP using the web SSL console. recently when I tried to access the same, I got an error message stating "Sorry, the maximum number of active Web sessions has been reached. Please try again later." I can still telnet into the MP of my server. But for the operations team, it would be much simpler if I can get the WEB access going again. I have tried restarting the server, but that does not seem to help. I want to restart the MP or GSP but i am not physically present near the data center and if I remember correctly there is no easily accessible GSP reset switch on the rp34** series. Opening up the server is not an option currently. I tried telnetting into the MP and tried to disconnect any web users, but it showed up that no one was currently connected.

Any takers for this.

sid

[rick jones]

I could have sworn there was an MP reset command one could issue without having to be present. I do recall that when I was doing some MP config stuff on some rx1600's that changing (IIRC) the network config caused them to go through a reset.

I wonder if the MP firmware suffers from the age-old "FIN_WAIT_2" problem and the web clients are using abortive TCP closes (RST's) rather than the "right" thing?

Anyway, checking for a latest MP firware patch might not be a bad idea.

[Sidharth Gurswamy]

Thanks for the heads up on the firmware upgrade rick... i think the command for resetting the MP is something like stty +resetGSP or something along the same lines... tried that already and all i got was "cannot reset GSP"... ill probably try upgrading the MP firmware and check again

[Sidharth Gurswamy]

rick just to get some more insight if i am missing something over here... what is the "right thing" you are referring to?

[rick jones · Accepted solution]

some clients use an abortive close of their TCP connections. this sends a TCP RST segment, which is not retransmitted, so if lost, the other side willnever see it and potentially sit there for a very long time. the proper thing is to use a graceful close, which uses a FIN segment which is retransmitted if lost.