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System booting problem

 
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VVS
Regular Advisor

System booting problem

Hi All
We have test server. After giving shutdown -r command, we loss the connction to the server through PUTTY and the server also dont have the console. The server indicator shows attention Signal also the Run indicator is green
The server is 9000/800/A400-6X


Please provide me solution.

Thanks
Work is life, you know, and without it, there's nothing but fear and insecurity.
18 REPLIES 18
Patrick Wallek
Honored Contributor

Re: System booting problem

>>After giving shutdown -r command, we loss the connction to the server through PUTTY

Well, yes. If you were connected via 'telnet' or 'ssh' then your connection would have been dropped when the server rebooted. That is expected behavior.

Have you tried reconnecting to the server via your PUTTY client? Are you able to reconnect?
Andrew Rutter
Honored Contributor

Re: System booting problem

hi,

not what you want to hear im sure but you could do with a local console on it really. It may not have the autoboot/search flag set at pdc for example and cannot boot. waiting for operator intervention.

you need to find out at what stage the server is at aswell as why the attn light is on, could just be a warning after the reboot, as you lost the lan connection. can you get to the GSP even over that lan connection?

have you tried re-connecting to the server again with putty?

Andy
YAQUB_1
Respected Contributor

Re: System booting problem

Hi Vasu,

>>> After giving shutdown -r command, we loss the connection to the server through PUTTY.
==> Basically Ur login as a telnet through LAN IP, that why when server is reboot that time U disconnect. But if Ur login as MP/SGP LAN IP that time U did not disconnect.

BTW, now U try to connect through LAN IP U can connected or not, if U successfully connected then Ur problem solved or if U can access then U check through MP/GSP LAN then execute below command
1. login MP/GSP LAN
2. MP>vfp ------ (check current status)
3. MP>co ------- (check OS is boot up)

Thanks--Yaqub
I am a Customer Advocate!!!
VVS
Regular Advisor

Re: System booting problem

Hi all
first thanks for your valuable feedback.
I have lost Putty after server reboot.
Even PING to the syatem also fails. What to do in such condition?
How to login throgh MP/GSP LAN?


Thanks all

Work is life, you know, and without it, there's nothing but fear and insecurity.
YAQUB_1
Respected Contributor

Re: System booting problem

Hi Vasu,

check the below URL site:-
http://docs.hp.com/en/AB464-9003C/ch03s07.html

Thanks--Yaqub
I am a Customer Advocate!!!
VVS
Regular Advisor

Re: System booting problem

Hi all of you again
We get the console of the server.
But it goes to bcheckrc prompt. We dont know anything about this prompt. I have attched the screenshot of the same.

Another issue is , the server has two network card connected. We first use IP address as 172.16.6.20 But when I entered the GSP Prompt, it shows IP address as 172.16.7.10?

We cannot boot the server.

Plesae provide me the solution
Work is life, you know, and without it, there's nothing but fear and insecurity.
Khairy
Esteemed Contributor
Solution

Re: System booting problem

hi vasu,

something wrong with your vg00?

Looks like you use hyperterminal to access the GSP. To confirm whether you are in GSP, press Ctrl-B.

You will see GSP prompt (GSP>).

To reset the server and answer y.
GSP> rs

The server will then reset and booting up. When its enter BCH, press any button to stop it.

Boot the system.
bch> b

Answer y to interact with ISL. Boot into singleuser mode.
isl> hpux -is

if everything OK, you will be prompt #.

activate vg00
# vgchange -a y vg00

Mount all the filesystem
# mount -a

If everything is Ok, then go to multiusermode.
# init 3

If not, determine which problematic fs and fsck.

Rgds
VVS
Regular Advisor

Re: System booting problem

Thnks Khairy
We follow your procedure & get the system up & running.
Now How we can get the GSP console of the system? Because when we have taken the telnet of GSP IP address it ask for GSP login name & password and we dont know the same. So can you please help us out to reset GSP username and password.


Thanks in advance for your reply
Work is life, you know, and without it, there's nothing but fear and insecurity.
YAQUB_1
Respected Contributor

Re: System booting problem

Hi Vasu,

MP/iLO/GSP Resetting Local User Accounts and Passwords to Default Values

Check the URL site:--
http://docs.hp.com/en/5991-6006/ch02s03.html

Dennis Handly
Acclaimed Contributor

Re: System booting problem

>But it goes to bcheckrc prompt. We don't know anything about this prompt.

This is a shell that gets run when fsck finds errors. You are prompted to run fsck there. It seems there are problems with lvol4 and lvol6. I would have thought bcheckrc would give you the fsck command to run.
VVS
Regular Advisor

Re: System booting problem

Hi
There is problem again.
The output of #bdf command is as
/dev/vg00/lvol3 204800 146152 58648 71% /
/dev/vg00/lvol1 298928 103872 165160 39% /stand
/dev/vg00/lvol8 1826816 746432 1073152 41% /var
/dev/vg00/lvol7 1941504 1743000 197016 90% /opt
/dev/vg00/lvol5 4096000 1751624 2326088 43% /usr

Here some filesyatems such as /home, /tmp are not shown.
When I used fsck cmd & then try to mount it shows
mount: /dev/vg00/lvol4: No such file or directory

What to do in this case?
Work is life, you know, and without it, there's nothing but fear and insecurity.
YAQUB_1
Respected Contributor

Re: System booting problem

can U execute only for "mount" command & send the output...
YAQUB_1
Respected Contributor

Re: System booting problem

can U also check the "vi /etc/fstab" & send...
YAQUB_1
Respected Contributor

Re: System booting problem

VVS
Regular Advisor

Re: System booting problem

hi
Th output of mount cmd is
/ on /dev/vg00/lvol3 ioerror=mwdisable,delaylog,nodatainlog on Fri Apr 25 22:25:47 2008
/stand on /dev/vg00/lvol1 defaults on Fri Apr 25 22:25:48 2008
/var on /dev/vg00/lvol8 ioerror=mwdisable,delaylog,nodatainlog on Fri Apr 25 22:27:53 2008
/opt on /dev/vg00/lvol7 ioerror=mwdisable,delaylog,nodatainlog on Fri Apr 25 22:27:53 2008
/usr on /dev/vg00/lvol5 ioerror=mwdisable,delaylog,nodatainlog on Fri Apr 25 22:27:53 2008

and the output of /etc/fstab is
/dev/vg00/lvol3 / vxfs delaylog 0 1
/dev/vg00/lvol1 /stand hfs defaults 0 1
/dev/vg00/lvol4 /tmp vxfs delaylog 0 2
/dev/vg00/lvol5 /usr vxfs delaylog 0 2
/dev/vg00/lvol6 /home vxfs delaylog 0 2
/dev/vg00/lvol7 /opt vxfs delaylog 0 2
/dev/vg00/lvol8 /var vxfs delaylog 0 2
/dev/vg00/lvol10 ... swap pri=1 0 0
/dev/vg00/data /data vxfs delaylog 0 0

Thanks & regards

vasu
Work is life, you know, and without it, there's nothing but fear and insecurity.
Khairy
Esteemed Contributor

Re: System booting problem

hi vasu,

its seems that might something wrong with /tmp and /home logical volume.

post output from the following commands:
# fstyp -v /dev/vg00/rlvol4
# fstyp -v /dev/vg00/rlvol6

If the above command says vxfs, then run:
# fsck -F vxfs /dev/vg00/rlvol4
# fsck -F vxfs /dev/vg00/rlvol6

List is there any /tmp directory
# ls /home

Mount manually /home
# mount /dev/vg00/lvol6 /home

Let us know.

Rgds


VVS
Regular Advisor

Re: System booting problem

Thanks all of you
I think I got the solution
When I go to the directory /dev/vg00, I saw that there is only raw device file of lvol & lvol6. Hence I creates the block device file of the lvol4 & lovl6.And then use mount -a cmd.

Work is life, you know, and without it, there's nothing but fear and insecurity.
VVS
Regular Advisor

Re: System booting problem

Problem Solved
Work is life, you know, and without it, there's nothing but fear and insecurity.