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тАО11-18-2003 08:02 AM
тАО11-18-2003 08:02 AM
System rebooting itself
HP cannot seem to figure it out they keep thinking software, I am thinking hardware...since we have replaced the processor and it keeps pointing to the same processor my guess would be backplane, any feedback on this would me most appreciated!!
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тАО11-18-2003 08:40 AM
тАО11-18-2003 08:40 AM
Re: System rebooting itself
It's definitely time to get some heavy duty HP guys involved.
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тАО11-18-2003 09:09 AM
тАО11-18-2003 09:09 AM
Re: System rebooting itself
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тАО11-18-2003 08:48 PM
тАО11-18-2003 08:48 PM
Re: System rebooting itself
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тАО11-19-2003 12:46 AM
тАО11-19-2003 12:46 AM
Re: System rebooting itself
I have had a similar situation with one of my N's. On a couple of occassions it has rebooted for no apparent reason. I did notice that every once in a while I would get Low DC voltage messages in my GSP. Well, last week it did it again, but this time it did not come back up. I called HP and they had me read off my GSP messages and determined that there was a bad processor power converter. My feeling is that it had been flaky for a while and that is what was giving us random reboots from time to time.
I would definately mention this to HP and keep an eye on your GSP message that complain about Low DC Voltage or High DC Voltage.
-Bryan
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тАО11-19-2003 06:59 AM
тАО11-19-2003 06:59 AM
Re: System rebooting itself
so if this ever happens to you make sure they are replacing the right processor
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тАО11-19-2003 09:54 AM
тАО11-19-2003 09:54 AM
Re: System rebooting itself
Like Patrick says escalate this puppy & don't let the pressure off until it's truly solved.
Rgds,
Jeff
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тАО11-19-2003 06:01 PM
тАО11-19-2003 06:01 PM
Re: System rebooting itself
There is a command called "mca" which comes with the latest support tools. Pls go thru the man page & U can analise the "ts" files in /var/tombstones. The output will show where is the problem. This will work only if U have latest support tools. and Pls attach the latest ts files to ur next reply.
Saurav
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тАО11-19-2003 11:41 PM
тАО11-19-2003 11:41 PM
Re: System rebooting itself
Anyway frankly speaking I do not see any problem with oracle. There must be something with hardware only. It can be with v-regulator/processor/backplane anything.
In our case we observed hanging problem in our K-Class server and oracle made responsible but was wrong and found problem with memory. Involvement of higher level HP technocrates is essential now...