URGENT- HP Visualize C3000 and Parallel Port

[Amit Dixit_2]

Hi,
I am having a HP Visualize C3000 Workstation,
it is having one parallel port, I have
connected HP Designjet 750C plotter on this
port but when i try to install it as local
printer using parallel port it says no
parallel port on the system.

when i run ioscan it display parallel port
entries what should i do to make it visible
to printer using sam.

how to make sure using ioscan the hardare
path for the same.

Thanks,
Amit

[Cheryl Griffin]

Make sure you have the right parallel driver (SCentIf) patch installed, and add the printer from commandline using lpadmin.


PHKL_21099 s700 10.20 Superio Parallel driver fixes
PHKL_17645 s700 10.20 Enable Superio Core Interfaces (ACE199906)
PHKL_21262 s700_800 11.00 SuperIO floppy driver fix
PHKL_20152 s700_800 11.00 Enable SuperIO Core Interfaces

[Cheryl Griffin]

The previous patches will ensure the parallel driver behaves properly.

The fix to the SAM issue is to install the SAM patch for your system. This was a reported problem, fixed:
PHCO_19047:
1) When the audit log parameters are changed, SAM removes the old audit log files.
2) SAM core dumps when attempting to distribute a shared volume group in setup of a Service Guard cluster.
3) When trying to add a printer to the SuperIO parallel interface (SCentIf driver), SAM does not see the interface. SAM displays a message "no parallel interface can be found on the system".

PHCO_19047 has been replaced by PHCO_23876
and PHCO_27375. This is the 11.00 version of the cumulative SAM/ObAM patch.

Locate and install the latest SAM patch for your operating system.

[malvin drakley]

Hi Amit here is the user guide for the C3000

http://h20000.www2.hp.com/bizsupport/CoreRedirect.jsp?targetPage=http%3A%2F%2Fh200005.www2.hp.com%2Fbc%2Fdocs%2Fsupport%2FSupportManual%2Flpv37930%2Flpv37930.pdf

you should be able to find some info here

I have just wound up my c3600 and an ioscan shows the parallel port claimed as 10/0/14/1/3 as the built in parallel connection.
Does yours show that (ioscan -fnk)?
cheers
malvin