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Unable to boot 10.20 on K580 box

 
Ed Segura
Frequent Advisor

Unable to boot 10.20 on K580 box

I ran into an issue with loading 10.20 on a K580 box. The error from the beginning was the processor's timed out, then scanning system for IO devices errored with I/O hardware probe timed out at path 8/0 which is the HSC scsi card A2969A. Is the card the whole problem or is it the K580 box and 10.20? Thanks
20 REPLIES 20
Thierry Poels_1
Honored Contributor

Re: Unable to boot 10.20 on K580 box

Hi,

HPUX 10.20 should run an a K580.

Was the hardware modified before you tried to install 10.20?

regards,
Thierry.
All unix flavours are exactly the same . . . . . . . . . . for end users anyway.
Stefan Stechemesser
Honored Contributor

Re: Unable to boot 10.20 on K580 box

In many cases, not a defect card is the cause of a "hardware probe timed out" but a bad cable or terminator (internal terminator missing is also a likly problem) or a defect external disk or tape. Unplugg all external cables and boot from CD to verify if it is an external cable or disk problem.
Sanjay_6
Honored Contributor

Re: Unable to boot 10.20 on K580 box

Hi Ed,

Check you scsi card for termination. Try and install the system with minimum configuration with only internal disk drives if possible, terminate all the scsi ports on the HSC cards are see if the installation works. Most of the time i've obs the problem is due to improper scsi termination.

Hope this helps.

Regds
Ed Segura
Frequent Advisor

Re: Unable to boot 10.20 on K580 box

Thanks for all the input and I will try the scsi termination method. This is a standalone machine, meaning Its only for disaster testing. So no cables were plugged in to the cards,except for the console cable of course. It was just the OS 10.20 and the internal disk. Although it did boot to 11.0 and I did nothing different. So in short I will try and terminate all the scsi cards which is 3 HSC and 1 parallel card and retry 10.20.
Eugeny Brychkov
Honored Contributor

Re: Unable to boot 10.20 on K580 box

You HAVE TO terminate 68pin SCSI connector which is located on Core IO itself (not in its expansion slot). Why? Because it is the bus where internal, usually boot disks are sitting at. If this bus is unterminated in most cases you will not be able to even install HPUX (and what you have now)
Eugeny
Ed Segura
Frequent Advisor

Re: Unable to boot 10.20 on K580 box

Why I am able to install 11.0 on this same server? I did nothing different in the config from 10.20 to 11.0?
Michael Steele_2
Honored Contributor

Re: Unable to boot 10.20 on K580 box

Ed:

Is the "TERM PWR" LED on the A2969A on?

###########################################

Are you connecting the A2969A to internal disks or a JBOD? Switch to JBODS if internal.

I.e. A3312AZ JBOD

###########################################

Please run these diagnostics and attach results:

- bo pri
- interact with IPL?
- yes
- ISL>ODE
- ODE> mapper
- ODE> iotest
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Ed Segura
Frequent Advisor

Re: Unable to boot 10.20 on K580 box

tried the interact with ISL and was unable to issue ODE. It comes back with not an isl utility. Back to what I was doing, incase I steered wrong. I am on a standalone machine trying to install 10.20. Currently in the machine are 3 scsi HSC cards as mentioned above, 1 parallel scsi. When I go to the CD, it tries to install but times out on the first HSC card it comes to on 8/0. hardware probe timeout. I tried terminating all cards and still same effect. I used SE scsi term, diff scsi term, I took all cards out, terminated core i/o scsi. Still when systems scans hardware it times out. Although it loads 11.0 or 11.i with no problems. Any other suggestions out there.......HELP
Joshua Scott
Honored Contributor

Re: Unable to boot 10.20 on K580 box

What's the date on your version of HP-UX 10.20?
What are the chances...
Robert_Jewell
Honored Contributor

Re: Unable to boot 10.20 on K580 box

Try removing all but CPU0. THere was a problem with the Kx70/Kx80 systems and 10.20 that would prevent an OS boot with multiple processors. A patch is required (PHKL_12514) to run 10.20 in a multi CPU environment. I dont know what version of 10.20 where this patch was added, but this is something to look at.

-Bob
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Ed Segura
Frequent Advisor

Re: Unable to boot 10.20 on K580 box

The CD is July 1996 series 8xx release 10.20
Joshua Scott
Honored Contributor

Re: Unable to boot 10.20 on K580 box

It would seem that you may have to use robert's suggestion, since july 1996 was the first release of 10.20 and wouldn't have any patches yet.

-Josh
What are the chances...
Michael Steele_2
Honored Contributor

Re: Unable to boot 10.20 on K580 box

Well you know, you have the 1st intro of 10.20 so if I were you I'd get something a little more recent like the last version of 10.20 issued on 6/30/2002.

http://www.software.hp.com/RELEASES-MEDIA/history/slide2.html
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Robert_Jewell
Honored Contributor

Re: Unable to boot 10.20 on K580 box

Here is the patch itself:

http://www2.itrc.hp.com/service/patch/patchDetail.do?patchid=PHKL_12514&context=hpux:800:10:20

s800 10.20 Enable MP on systems faster than 214 MHz - It was posted on 11/97.


-Bob
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Ed Segura
Frequent Advisor

Re: Unable to boot 10.20 on K580 box

Does anyone know where I can get the latest 10.20 made, I know they are discontinued, but I have a standalone machine for recovery and need this 10.20 CD. I can't seem to find it on the HP site.
Joshua Scott
Honored Contributor

Re: Unable to boot 10.20 on K580 box

Maybe it would be easier to make an ignite tape on a current server running 10.20 and install it on the K580 that way.
What are the chances...
Ed Segura
Frequent Advisor

Re: Unable to boot 10.20 on K580 box

I am in a total standalone enviroment and don't have 10.20 running anywhere. This is why I am frustrated now on getting another CD. Am I at a lost unless I get a later 10.20 version? Thx
Joshua Scott
Honored Contributor

Re: Unable to boot 10.20 on K580 box

Maybe it's none of my business, but if you don't have 10.20 running anywhere, then why do you need to load it on this server for recovery?

I don't know where you could get a newer copy of 10.20 but you might check the used market. last time I checked, nobody was willing to give up their copy.

I myself have a July 1997 copy, but I don't think that it has the correct patch, since the release date on the patch is 11/97. Have you tried robert's suggestion of removing the other processors to install it?
What are the chances...
Joshua Scott
Honored Contributor

Re: Unable to boot 10.20 on K580 box

Here's a download spot for the latest version of 10.20:
http://www.software.hp.com/products/HWE/index.html

HTH.
What are the chances...
Michael Steele_2
Honored Contributor

Re: Unable to boot 10.20 on K580 box

Look into ignite cloning. You've already got a 10.20 box, right? HP servers of like classes can be cloned. So if you've got another K class server use the make_recovery or make_tape_recovery procedure and install from this tape.

For disaster recovery this is how its done. If you're site is blown away and you need to rent a DR site in PA or KA then you send them your ignite tape.

This tape will have all the kernel settings and patches preloaded, and will as close as you can come to an exact duplicate of the production server.

# download latest ignite version for 10.20
# clean the 4 mm tape drive
# insert one of two new 4 mm tapes
# make_recovery -A -d /dev/rmt/#m (* I believe this is right for 10.20 *)

-if not -

# make_tape_recovery -x inc_entire=vg00 -I -v -a /dev/rmt/#mn (* approx. *)

Note: You should be making these on a regular basis anyway, one a month, one a week, etc.
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