HPE 9000 and HPE e3000 Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

******* Unexpected HPMC/TOC. Processor HPA 0xFFFBE000 *******

 
SOLVED
Go to solution

******* Unexpected HPMC/TOC. Processor HPA 0xFFFBE000 *******

My HP-PRC-H50 crashed with the following can anybody help?
Thx, see chassis code below:
20041209.214541 EST -- n2040012 Thu Dec 9 21:45:41 EST 2004
20041209.214659 EST -- (@&j2D&j10L
20041209.214701 EST nh FLT CBF0&jC&j1D(@&j2D&j10L
20041209.214702 EST nh FLT 7000&jC&j1D(@&j2D&j10L
20041209.214720 EST nh FLT CBFB&jC&j1D
20041209.214720 EST PM ******* Unexpected HPMC/TOC. Processor HPA 0xFFFBE000 *******
20041209.214720 EST -- GENERAL REGISTERS:
20041209.214720 EST -- r00/07 00000000 0005E000 00102150 00002000 82353000 7FFE6AB8 00000001 00000000
20041209.214720 EST -- r08/15 7FFE6AB8 7FFE6AB8 7FFE6AB8 00002000 7FFE6AD8 00000001 00000000 00004860
20041209.214720 EST -- r16/23 00000000 03CC4864 00002000 00000008 7FFE6000 00000000 C21128A8 40241948
20041209.214720 EST -- r24/31 FFFFFFE0 823530B0 000004DB 00490968 00000000 001F4000 7FFE6F48 00001F20
20041209.214720 EST -- CONTROL REGISTERS:
20041209.214721 EST -- sr0/7 00000000 000004DB 000036CE 00000000 00000000 000006F3 000004DB 00000000
20041209.214721 EST -- pcq 00000000.0005E920 00000000.0005E924 isr = 000004DB ior = 823530B0
20041209.214721 EST -- pid1/4 F0CB BCA2 0000 0000 ipsw = 0004F80F iva = 00018000 sar = 1F ccr = C0
20041209.214721 EST -- tr0/7 00453DE8 0022A000 0043E9E0 7FFE6F20 008B8330 A4E8E3AC 40001C58 7B040900
20041209.214721 EST -- rctr = 00000000 itmr = BABB969B eiem = FFFFFFF0 eirr = 80000008 iir = 2F305026
20041209.214721 EST -- cr1/7 00000000 00000000 00000000 00000000 00000000 00000000 00000000
20041209.214721 EST -- MACHINE CHECK PARAMETERS:
20041209.214722 EST -- Check Type = 20000000 CPU STATE = 9E000004 Cache Check = 00000000
20041209.214722 EST -- TLB Check = 00000000 Bus Check = 00210000 PIM State = ? SIU Status = ????????
20041209.214722 EST -- Detected by 00000000 Assists = 00000000 Processor = 00000000
20041209.214722 EST -- Assist ID = 00000000 Slave Addr = 0B6C80A0 Master Addr = 00000000
20041209.214722 EST nh trap type 1 (HPMC), pcsq.pcoq = 0.5e920, isr.ior = 4db.823530b0
20041209.214722 EST -- @(#)9245XB HP-UX (B.10.20) #1: Sun Jun 9 06:31:19 PDT 1996
20041209.214722 EST -- High-priority machine check: (display==0xd910, flags==0x0)
20041209.214722 EST -- * CPU State 0x9e000004
20041209.214723 EST -- * Detected By 0x0
20041209.214723 EST -- * Bus Check 0x210000
20041209.214723 EST -- * Slave Address 0xb6c80a0
20041209.214723 EST -- It was not possible for the kernel to find a process
20041209.214723 EST -- that caused this crash.
20041209.214728 EST -- Dumpsys() called
20041209.214729 EST -- Attempting to dump 536869888 bytes of memory to disk device 0x1c015000
20041209.214729 EST -- Disk write: mem addr 0x463A00, disk addr 0x32D8000, count 2048.
20041209.214729 EST -- Disk write: mem addr 0x400, disk addr 0x32D8800, count 1048576.
20041209.214730 EST -- Disk write: mem addr 0x100400, disk addr 0x33D8800, count 1048576.
20041209.214730 EST -- Disk write: mem addr 0x200400, disk addr 0x34D8800, count 1048576.
20041209.214731 EST -- Disk write: mem addr 0x300400, disk addr 0x35D8800, count 1048576.
20041209.214731 EST -- Further "Disk write:" messages suppressed.
20041209.215125 EST -- Successfully dumped 536869888 bytes to dev 0x1c015000, offset 52065 Kbytes
20041209.215341 EST -- Processor Dependent Code (PDC) revision 2.2
20041209.215341 EST -- Duplex Console IO Dependent Code (IODC) revision 1
20041209.215341 EST -- Console path = 56.0.0.0.0.0.0 (dec)
20041209.215341 EST -- 38.0.0.0.0.0.0 (hex)
20041209.215341 EST -- Primary boot path = 52.5.0.0.0.0.0 (dec)
20041209.215341 EST -- 34.5.0.0.0.0.0 (hex)
20041209.215342 EST -- Alternate boot path = 52.0.0.0.0.0.0 (dec)
20041209.215342 EST -- 34.0.0.0.0.0.0 (hex)
20041209.215342 EST -- 512 MB of memory configured and tested.
20041209.215342 EST -- Autoboot from primary path enabled.
20041209.215343 EST -- To override, press any key within 10 seconds.
20041209.215352 EST -- 10 seconds expired.
20041209.215352 EST -- Proceeding with autoboot.
20041209.215352 EST -- Trying Primary Boot Path
20041209.215352 EST -- ------------------------
20041209.215354 EST -- Booting...
20041209.215354 EST -- Boot IO Dependent Code (IODC) revision 4
20041209.215354 EST -- HARD Booted.
20041209.215354 EST -- ISL Revision A.00.38 OCT 26, 1994
20041209.215354 EST -- ISL booting hpux


P.S hp chassis code manual states that I have some sort of memory problem: FLT 7000 HPMC in the memory system

Is this the case, if so what type of memory problem?

Thx again

5 REPLIES 5
RAC_1
Honored Contributor

Re: ******* Unexpected HPMC/TOC. Processor HPA 0xFFFBE000 *******

HPMC - High Priority Machine Check. Look at /var/tombstone/ts99 file. It will have more details. Most probablly it is hardware problem. Time to call HP.

Anil
There is no substitute to HARDWORK
Deoncia Grayson_1
Honored Contributor

Re: ******* Unexpected HPMC/TOC. Processor HPA 0xFFFBE000 *******

You're experiencing hardware problems. Its definitely time to call HP.
If no one ever took risks, Michelangelo would have painted the Sistine floor. -Neil Simon
Steven E. Protter
Exalted Contributor

Re: ******* Unexpected HPMC/TOC. Processor HPA 0xFFFBE000 *******

High
Priority
Machine
Check

Some kind hardware has failed that requires the OS to crash.

A processor failure will crash the machine, even if you have 16 processors.

The best thing to do now is a full hardware check to find the fault.

mstm cstm xstm (X win).

Test and exercize all the hardware. You will find something has failed.

There may be a crash file in /var/adm/crash

There will probably be a ts99 file in the tombstone directory.

Gather that information, submit it to the HP response center if you have problems tracking down the cause.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
mits
Respected Contributor
Solution

Re: ******* Unexpected HPMC/TOC. Processor HPA 0xFFFBE000 *******

20041209.214701 EST nh FLT CBF0&jC&j1D(@&j2D&j10L
=> FLT CBF0 : HPMC
20041209.214702 EST nh FLT 7000&jC&j1D(@&j2D&j10L
=> FLT 7000 : Memory Error
20041209.214720 EST nh FLT CBFB&jC&j1D
=> FLT CBFB Branch to OS HPMC

* I used the workstation PIM decode tool (Free HP tool) to analyze these codes.

http://software.hp.com
-> Search PIM
-> HP-UX PIM Analysis Tool 3.5
(PimDecode)

It appears the system detected memory HPMC. I would suggest you will run PDC PIM command to check more detail about the HPMC PIM. You probably can see the suspect memory slot data like below.

HPMC type = 7000
slot XX

If you need more help on your troubleshooting, please contact HP support center for troubleshooting.
pj_11
Super Advisor

Re: ******* Unexpected HPMC/TOC. Processor HPA 0xFFFBE000 *******

Hello,

Do you know if there is a Pimcode tool for the HP9000 K Class & RP7410.


Thanks

pj