Unexpected HPMC

[Vitek Pepas]

Help!
My D380 server keeps crashing due to Unexpected HPMC. I kept booting it with different parts removed to determine failing one, but no luck so far.
I noticed I/O module errors in ts99 (attached).
Can anyone explain the messages in tombstone?

P.S. This thread has been moevd from System Admin to HP 9000. - Hp Forum Moderator

[Thatcher Furgerson · Accepted solution]

Vitek,

You'll want to call hardware support to get cpu 1 replaced.

Regards,
Eric

[V.Tamilvanan]

Hi,
I got the below message when I decode into the HPMS Decoder of K-Class.

Looks like this is a 2 CPUs system
This system is a Unknown type ...
We found a chassis code of 2xxx for CPU 1
This indicate a cache failure on this CPU. Most likely the
CPU 1 needs to be replaced

[Pete Randall]

Vitek,

Just out of curiosity: have you ever had an "expected" HPMC?

;^)


Pete

[Kent Ostby]

I agree with Tamil.

The 2xxx is a processor code and CPU 1 is the guy who logged it so its bad.

20b3 in particular is a :

Data cache word 1 parity error

So the data cache chip is dying

Best regards,

Kent M. Ostby

[Vitek Pepas]

Thanks guys.
Pete - with this particular server I kind of expect it every time it's booting up :)

[D Block 2]

Where can I find Code Translations ?

how does one know: 0x20b3 is what?

>>20b3 in particular is a :
>> Data cache word 1 parity error
>>So the data cache chip is dying