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Upgrading 7410 to 7420

Asif Sharif
Honored Contributor

Upgrading 7410 to 7420

I have upgraded an rp7410 to rp7420. For this I have follow the official HP 9000 rp7410 Server To HP9000 rp7420 Server, the orginal server had one cell board Cell. we ordered second cell board as well. After upgrading when i am booting the machine i am getting these errors, Please help me to sort out the issue.This is the ERROR.

Main Menu: Enter command or menu > BO

Primary Boot Path: 1/0/0/3/0.6

Do you wish to stop at the ISL prompt prior to booting? (y/n) >> n

Initializing boot Device.

Boot IO Dependent Code (IODC) Revision 3

Boot Path Initialized.

HARD Booted.

ISL Revision A.00.43 Apr 12, 2000

ISL booting hpux

: disk(1/0/0/3/;0)/stand/vmunix
10649600 + 1990656 + 8794832 start 0x1fc268

******* Unexpected HPMC. Processor HPA FFFFFFFF'FC0F0000 *******
r00/03 00000000'00000000 00000000'00C2FA68 00008000'00008000 00000000'017C7000
r04/07 00800000'00000080 FFFFFF81'10018000 00000000'00000020 00000000'00000000
r08/11 00000000'0000FFFF 00000000'00000080 00000000'00000000 00000000'00000000
r12/15 00000000'001FC268 00000000'FFFFFFFF 00000000'00000801 00000000'000331D0
r16/19 00000000'00000001 00000000'00030720 00000000'08000008 40000000'00000000
r20/23 00000000'00000000 00000000'017C7CF0 00000000'00000060 00000000'00C2FA68
r24/27 FFFFFF81'10018000 FFFFFF81'10018000 00000000'00000040 00000000'00C28A68
r28/31 FFFFFFF0'FFFFFFFF 00000001'00000000 400003FF'FFFF1668 00000000'00000000
sr0/3 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000
sr4/7 00000000'00000000 00000000'0441C400 00000000'0DAD7C00 00000000'00000000
pcq = 00000000'00000000.00000000'00412014 00000000'00000000.00000000'00412018
isr = 00000000'A6260440 ior = C0000000'06009048 iir = 4B050090 rctr = 7FFFFBA2

pid reg cr8/cr9 00000000'00000000 00000000'00000000
pid reg cr12/cr13 00000000'00000000 00000000'00000000
ipsw = 000000FF'0804FE0F iva = 00000000'0002A000 sar = 10 ccr = C0
tr0/3 00000000'01FD2000 00000000'00C24A68 00000000'00B38C00 00000000'01FD2000
tr4/7 00000000'01FD2000 0000003A'B714FC2A 00000000'0016E718 400003FF'FFFF1C38
eiem = C4000000'00000000 eirr = 00000000'00000000 itmr = 0000003A'B796661D
cr1/4 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000
cr5/7 00000000'00000000 00000000'00000000 00000000'00000000
Check Type = 20000000 CPU STATE = 9E000000 Cache Check = 00000000
TLB Check = 00000000 Bus Check = 00000000 PIM State = ? SIU Status = ????????
Assists = 00000000 Processor = 00000000
Slave Addr = 00000000'00000000 Master Addr = 00000000'00000000

HPMC, pcsq.pcoq = 0'0.0'412014 , isr.ior = 0'a6260440.c0000000'6009048
@(#) $Revision: vmunix: vw: -proj selectors: CUPI80_B=
Processor 2 TOC: pcsq.pcoq = 0'0.0'1765ec
isr.ior = 0'14340007.0'f7fdf100
Processor 3 TOC: pcsq.pcoq = 0'0.0'1765e8
isr.ior = 0'4340007.0'fafeb100
Processor 4 TOC: pcsq.pcoq = 0'0.0'176594
isr.ior = 0'14340007.0'fdff7100
* CPU State 0x9e000000
* Bus Check 0x0

*** A system crash has occurred. (See the above messages for details.)
*** The system is now preparing to dump physical memory to disk, for use
*** in debugging the crash.

ERROR: Your system crashed before I/O and dump configuration was complete.
A crash dump cannot be taken under these circumstances without
special configuration. Contact your HP support representative.

Firmware Version 21.3

Duplex Console IO Dependent Code (IODC) revision 2
(c) Copyright 1995-2002, Hewlett-Packard Company, All rights reserved

Cab/ Cell ------- Processor -------- Cache Size
Cell Slot State # Speed State Inst Data
---- ---- ------------ --- -------- ----------- ------ ------
1 0/1 Active 0A 1000 MHz Active 32 MB 32 MB
0B 1000 MHz Idle 32 MB 32 MB
2A 1000 MHz Idle 32 MB 32 MB
2B 1000 MHz Idle 32 MB 32 MB

Primary Boot Path: 1/0/0/3/0.6
Boot Actions: Go to BCH.

HA Alternate Boot Path: 1/0/1/1/0/1/1.6
Boot Actions: Go to BCH.

Alternate Boot Path: 1/0/0/3/1.2
Boot Actions: Go to BCH.

Console Path: 1/0/0/0/1.0

Attempting to boot using the primary path.

The Boot Action for this path specifies that PDC stop at BCH.

Thanks in advance.

Asif Sharif
Asif Sharif
Peter Godron
Honored Contributor

Re: Upgrading 7410 to 7420

did your parmodify command work when you installed the cell?
And did you perform a firmware upgrade?
Not sure what state the added cell is in.
Stefan Stechemesser
Honored Contributor

Re: Upgrading 7410 to 7420

Hi Asif,

I would strongly recomend to let a trained engineer from HP do the upgrade for you.
On the other hand if you have already done it, you can at least boot to BCH and this tells me that the system seems to have succeeded the selftests.
Your machine crashes with an HPMC after booting HPUX.
I would recomend to cllect the following data:
1.) sysrev output in MP CM> (what firmware is installed)
2.) ps on cabinet and cells
3.) MP error log (MP Main Menue, then sl)
4.) the HPMC data. To get this, boot to BCH, enter Service Menue ("ser"), run "pim" to get the pim information and "el" to get the I/O error log.

With these information, you should open a Call in the next HP support centre. If you like, I can take a look on the HPMC to make sure this is not only a simple cache error or something like this.

best regards

Asif Sharif
Honored Contributor

Re: Upgrading 7410 to 7420

Thanks a lot for supporting me. I have solved the issue,It was due to bad design of HP CELL board. After some adjustment it works fine.


Asif Sharif
Asif Sharif
Peter Godron
Honored Contributor

Re: Upgrading 7410 to 7420

can you please give a few more details on what was wrong and how it was diagnosed and fixed. Full information will be very useful to somebody searching the forums for a fault on their machine.

Hope our questions helped point in the right direction!

Many Thanks
Asif Sharif
Honored Contributor

Re: Upgrading 7410 to 7420

I was upgrading the RP7410 to RP7420, I had two cells , on location 0 and 1 . Cell 0 was working fine but on booting it gave me aboe error and when i entered cell 1 in machine, Server goes off and there were not house keeping volts. But after adjustment of CELL 1 . Machine booted up and works fine.
Asif Sharif
Asif Sharif
Honored Contributor

Re: Upgrading 7410 to 7420

Thanks for helping all.


Asif Sharif
Asif Sharif