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Re: Vpars

 
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Paul Goslin Rae McCarth
Frequent Advisor

тАО06-30-2009 06:51 AM

тАО06-30-2009 06:51 AM

Re: Vpars

I started with Hardware support and they suggested software support and they suggested hardware support.
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James R. Ferguson
Acclaimed Contributor

тАО06-30-2009 06:56 AM

тАО06-30-2009 06:56 AM

Re: Vpars

Hi Paul:

> I started with Hardware support and they suggested software support and they suggested hardware support.

You're the customer. It's not up to you to triage who owns the case. You pay for support so tell them to fight it out among themselves!

Regards!

...JRF...
Torsten.
Acclaimed Contributor

тАО06-30-2009 07:00 AM

тАО06-30-2009 07:00 AM

Re: Vpars

A failed cell is 100% hardware.

Hope this helps!
Regards
Torsten.

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Paul Goslin Rae McCarth
Frequent Advisor

тАО06-30-2009 07:06 AM

тАО06-30-2009 07:06 AM

Re: Vpars

Everyone thank you for the quick response and 100% assurance that it is hardware (which I thought all a long).

Rae McCarthy
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