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Web console query

 
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Tim O'Connell
Regular Advisor

Web console query

Hi,

I have 2 HP9000 servers running 11.11. I use the Web console very infrequently - usually only after the root password has expired as it did over Christmas. I am able to Web console on to one of ther servers with no problem but with the other one, I get as far as the black screen where the login should come up but it just hangs there. Pressing Enter or ctrl&c etc does nothing. I can telnet to the web console port on that server & logon successfully. Is there a way of restarting the service that handles the web console. It looks like it is hung.

Thanks,

Tim
9 REPLIES 9
Steven E. Protter
Exalted Contributor

Re: Web console query

Shalom Tim,

Frankly having experienced both, I think the network based console is better.

There is no service to be restarted. This is a hardware based solution.

I have some experience with the boxes and offer the following checklist:

1) Reboot the console. That sometimes helps. Think windows. Though its not.
2) Reconfigure the console. Powering it up with the power buttonpressed will allow you to reconfigure the system.

There are no firmware updates available for these troublesome little devices.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Tim O'Connell
Regular Advisor

Re: Web console query

Hi Stephen,

I am usuing http://11.11.111.111 to link to the web console

Thanks,

Tim
Steven E. Protter
Exalted Contributor

Re: Web console query

Shalom,

Please try the ideas in my first post and get back to me.

The console device could be malfunctioning meaning you'd have to contact HP hardware support.

The network configuration of the console is compatible with the rest of the network?

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Torsten.
Acclaimed Contributor

Re: Web console query

Hi Tim,

do we really talk about the small grey plastic boxes called secure web console?
SEP does.
What server model do you have?
(run "model" from the HP-UX prompt).

Hope this helps!
Regards
Torsten.

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Tim O'Connell
Regular Advisor

Re: Web console query

That's why I was confused. Mine is a card (like a network card) in the back of the server.

Thanks,

Tim
Tim Nelson
Honored Contributor

Re: Web console query

From the MP CM commands you can try to disable / enable the web interface ( this is assuming the issue is not as simple as the web has been disabled ).

If all else fails reboot the MP.

Tim O'Connell
Regular Advisor

Re: Web console query

Thanks, Tim

Sorry for my ignorance but what are the MP CM commands?.

Thanks,

T
Torsten.
Acclaimed Contributor

Re: Web console query

Tim, there are so many different servers all with different GSP/MP/ILO devices all with different commands.

Do you want to know all possible commands or do you just want to tell us your server model?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Jacques Carriere
Regular Advisor
Solution

Re: Web console query

Once you telnet and login the MP
Admin/ (your password), enter cm and then he for a list of commands. Remember all commands are executed at the CM prompt.

If you are having problems with the the configuration of the Secure Web Console, I believe it works best at 9600 baud.

Jacques