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can't open cdrom after ILO firmware upgrade

 
George_Dodds
Honored Contributor

‎06-16-2009 04:05 AM

‎06-16-2009 04:05 AM

Re: can't open cdrom after ILO firmware upgrade

For our intanium servers the patch was PHKL_34588

Unfortunately i cant remember what the patch was for the pa_risc servers as it was years ago.
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Torsten.
Acclaimed Contributor

‎06-16-2009 07:17 AM

‎06-16-2009 07:17 AM

Re: can't open cdrom after ILO firmware upgrade

The iLO firmware and the DVD drive isn't related at all. In my machine (same model) I found a small sticker at the top of the drive, this was "pressing" the drive and prevents the open operation. After removing this sticker it worked without any problem.

Hope this helps!
Regards
Torsten.

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Ivan Doroshuk
Advisor

‎06-16-2009 07:35 AM

‎06-16-2009 07:35 AM

Re: can't open cdrom after ILO firmware upgrade

we were able to open the dvdrom by pushing the button when we needed to update the ilo firmware. it's after the update that we encountered the problem. when we push the button nothing happen, no light flashing, like there was no power on it.
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