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certified memory

 
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Marty Metras
Super Advisor

certified memory

Hi people,
I looking to increase the memory on my HP-9000 servers.

Does HP have a list of certified memory.
I'm finding prices from $1,500 down to $300 for the same server.
Knowing that some of it is over prices and some is junk I thought I better talk to you first. I don't think you have ever steered me wrong.
Marty
The only thing that always remain the same are the changes.
9 REPLIES 9
Steven E. Protter
Exalted Contributor
Solution

Re: certified memory

Eliminate any links to vendors that are not certified HP re-sellers.

That will keep you safe. To put non-hp memory in a server invalidates the hardware contract.

There are many vendors that can find you an excellent price on remarketed or new prices. Just make sure of two things:

Authorized HP Reseller status
Guarnatee that the parts will be accepted on hardware service contracts.

It's my policy not to post vendor links in this forum. If you want that information contact me via my web contact page. Ignore the questions, just say who you are and what you want in the text page. Email required and kept private.

http://www.isnamerica.com/isninquire.shtml

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
A. Clay Stephenson
Acclaimed Contributor

Re: certified memory

Yes, Hp Certified memory is sold by HP. That's the only flavor that will be covered under an HP Support Agreement.

On the other hand, I have never had a single failure with Kingston and on some boxes the price difference is a factor of 10.

My rule of thumb is to buy the initial chunk of HP memory required for the OS to actually function. The remainder is filled with Kingston. This way, if you do need your HP Mr. Goodwrench, you can always remove the non HP memory for service and replace it afterwards. I always buy at least an extra pair of DIMM's to keep as spares although I have yet to need them.

If it ain't broke, I can fix that.
Stf
Esteemed Contributor

Re: certified memory

Hello,

Please give the different model of the server you want to upgrade and I'll give you part number...

Stf ;-)
Patrick Wallek
Honored Contributor

Re: certified memory

I have bought memory from both Kingston and Crucial and have NEVER had a problem. I believe both Kingston and Crucial have lifetime warranties, so if a piece goes bad, you send it back and get a replacement.

Clay is right, the price for Kingston and Crucial can be 80% to 90% less than HP and Clay is exactly right with his idea.

Prices are reasonable enough from the above mentioned vendors that you could also buy some to keep as spares as memory does go bad occasionally.

HP memory is WAY overpriced. I try to avoid buying from them unless absolutely necessary.
Marty Metras
Super Advisor

Re: certified memory

I guess from what you are telling me is that I need to know I am using 3rd party Memory and do what I need to for the service contract.
Marty
The only thing that always remain the same are the changes.
Steven E. Protter
Exalted Contributor

Re: certified memory

Your last question was my question as well.

Seems that accordign to A. Clay Stephenson as far as real life goes, if there is a problem, HP will service their memory and you have to deal with Kingston et-al if their memory fails.

Practically speaking, there are no moving parts in memory and it doesn't fail very often.

HP has been pretty clear with me when discussing system configurations on what their policy is on service contracts. So its kind of a dilema. The policy has advocates and detractors, I'm sure.

We're not a very big shop, but we just spent $7,000 to add a total of 16 GB of RAM for three rp5450 servers.

If HP memory is not an option due to cost I would tend to trust the A. Clay recommendation. I've been reading his posts for 4 years. He's never made a mistake that I've caught, nor has he ever steered me wrong.

Good Luck,

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Marty Metras
Super Advisor

Re: certified memory

Steven,

This is a money thing. I can get 4GM for the rp2450 for $600 or $2600 for HP memory.
the RP2450 has our standby database that we have never used for that in 2-3 years.
I haven't looked at the price for the rp7400 yet. Oracle runs a little better with lots of memory.
Marty
The only thing that always remain the same are the changes.
A. Clay Stephenson
Acclaimed Contributor

Re: certified memory

I'll elaborate a little further if it will help. Please note that I am speaking completely hypothetically or may have been hit over the head and imagining this to protect the guilty ...

Even with non-HP memory except for slots 0a and 0b, I've had systemboards replaced by HP Mr. Goodwrenches (or perhaps elves that appeared to be HP employees). During that process, those elves accidently moved not only the wonderful, delicicious, magical, genuine HP memory but they also moved the horrible, counterfeit, bogus Kingston memory as well --- and said not a word about it. They may, of course, been blind or they may have chosen not to notice.

It all depends upon how well you know your local elves.

Remember, I'm imagining all of this...

Kingston does come with a lifetime warranty and they will ship overnight replacements without even requiring your bad memory first. I actually tested this by requesting replacement for some memory that I really didn't need. I returned my unopened spares and told them I was just testing them --- not their memory.

Other 3rd-party memory may work just fine but Kingston is the only flavor that I've had hands-on experience with in an HP-UX box.
If it ain't broke, I can fix that.
Jesse Dougherty
Honored Contributor

Re: certified memory

in my experiences with memory on HP boxes as a HP reseller> Memory is memory, it either works or it doesn't, for the most part third party memory is equal to the HP counterpart, in most cases third parry memory carries a lifetime warranty regardless if you bought it directly from the 3p manufacture. The third party is generally a heck of a lot cheaper and does the same thing. HP supportability: it seems like its up to the individual HP CE that's doing the maintenance on the box as to if he will support third party memory, in my estimate, probably 75% of the time HP will support third party stuff but its always a good idea to ask you HP rep first. As for getting used HP memory under you support contract, I have been told that HP likes to see
all "used/refurbished" HP hardware run successfully for 30 days until they will accept it under their support contract.

Hope this helps
Jesse