dm_core_hw Event Monitor Restart Patch PHSS_22847 installation error.

[Phuc Nguyen_1]

I am running HP-UX B.11.00.U 9000/800
root gets the following mail from the system every 15 minutes:

Notification Time: Wed Aug 1 14:48:47 2001
lotus sent Event Monitor Restart information:
Title: dm_core_hw
Command: /usr/sbin/stm/uut/bin/tools/monitor/dm_core_hw
Vendor: Hewlett-Packard Company
Version: B.01.00
Monitor PID: 2701
Resources currently monitored:
/system/events/core_hw/core_hw

I found similar problem in forum which lead to patch PHSS_22847 but when I install the patch, I got the following error:

======= 08/01/01 14:20:08 PDT BEGIN swinstall SESSION
(non-interactive)
* Session started for user "root@lotus".
* Beginning Selection
* Target connection succeeded for "lotus:/".
ERROR: There is currently no depot software on host "lotus" at
location "/var/spool/sw".
* Source connection failed for "lotus:/var/spool/sw".
WARNING: More information may be found in the daemon logfile on this
target (default location is lotus:/var/adm/sw/swagentd.log).
* Selection had errors.
======= 08/01/01 14:20:09 PDT END swinstall SESSION (non-interactive)

Installation instruction from patch:
Move to the /tmp directory and unshar the patch:
cd /tmp
sh PHSS_22847
Run swinstall to install the patch:
swinstall -x autoreboot=true -x patch_match_target=true -s /tmp/PHSS_22847.depot

Is there a different patch or what?

[Denver Osborn]

If you're using the swinstall syntax you posted from above, I'd check the version of STM on your system. If it is A.24.00 the patch install should be fine. If your version is A.25.00 you need a different patch for this issue.

To verify the version of STM:

# swlist -l fileset |grep -i stm
look for "B.11.00.xx.xx"


If the above shows B.11.00.16.xx, you need to install patch PHSS_24044.

In addition to this, the latest release of diagnostics also fixes this issue. It can be downloaded from http://software.hp.com/cgi-bin/swdepot_parser.cgi/cgi/displayProductInfo.pl?productNumber=B6191AAE

There are other things we could look at w/ swinstall, but I'd verify the STM ver info first.

Hope this helps
-denver

[Phuc Nguyen_1]

swlist -l fileset | grep -i stm
shows that my STM version is B.11.00.15.08
So what do you suggest to do next?
Appreciate the help.

[Denver Osborn]

You've got the right patch. Did the swinstall log files indicate a problem?

Look in the log file for details.

# more /var/adm/sw/swagentd.log

[Phuc Nguyen_1]

I've clear all log entry then run patch installation again, and the only entry is below:

# more /var/adm/sw/swagentd.log
The content of the file has been deleted by root on 7/31/2001@2:43pm
* Started install agent on "/" for root@lotus, pid=5420,
08/02/01 09:37:10 PDT
ERROR: Failed to start source agent on "/var/spool/sw" for
root@lotus. "/var/spool/sw" is not a valid depot. 08/02/01
09:37:10 PDT
* Agent pid=5420 completed. 08/02/01 09:37:10 PDT
* Started install agent on "/" for root@lotus, pid=9794,
08/03/01 08:25:42 PDT
ERROR: Failed to start source agent on "/var/spool/sw" for
root@lotus. "/var/spool/sw" is not a valid depot. 08/03/01
08:25:43 PDT
* Agent pid=9794 completed. 08/03/01 08:25:43 PDT

[Denver Osborn · Accepted solution]

Are you sure you're using this syntax to install the patch?

# swinstall -x autoreboot=true -x patch_match_target=true -s /tmp/PHSS_22847.depot

Also check output from swlist.

# swlist -s /tmp/PHSS_22847.depot

Have you tried using swinstall interactively?

# swinstall
-> in the 'specify source' screen. enter /tmp/PHSS_22847.depot for the source path. Then choose ok. Next you'll have to mark the product for install and do the install analysis from the actions menu.

[Phuc Nguyen_1]

Yes, syntax used for patch is correct, but still have error. Running swinstall interactively, eliminates the error and patch installed successfully. No more mail flooding root mailbox over the weekend.

Thanks for you help.

[Mike Lacey_2]

PHSS_22847 is superceded by PHSS_23655 which is dependant upon PHSS_22628 which is itself superceded by PHCO_23149