HPE 9000 and HPE e3000 Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

early cpu selftest and mem_pdt_dup_entry

 
SOLVED
Go to solution
Ed Segura
Frequent Advisor

early cpu selftest and mem_pdt_dup_entry

I added some 2 gig dimms and now my server won't boot. How do I clear pdt? I have rebooted several times and the system just doesn't boot up.
12 REPLIES 12
Phil uk
Honored Contributor

Re: early cpu selftest and mem_pdt_dup_entry

Hi,

You can clear PDT from BCH:

BCH>
SER (for the service menu)
PDT CLEAR

You perhaps want to tell us :
What type of server you have?
What is the existing memory configuration? Which memory slots you have installed the new 2GG DIMMS in?
The firmware versions of your server?

Regards,
Phil
Ed Segura
Frequent Advisor

Re: early cpu selftest and mem_pdt_dup_entry

I have an rp4440 and I can't even get to the BCH. It sits in Early CPU selftest and every so often it shows mem_pdt_dup_entry. Thx
Phil uk
Honored Contributor
Solution

Re: early cpu selftest and mem_pdt_dup_entry

See this doc for the memory config rules:

http://www.docs.hp.com/en/A9950-96010-en/A9950-96010/sgml/A9950-96010.pdf

page 51.

Have you got the memory loaded in the right order and in the correct slots etc?

Regards,
Phil
Phil uk
Honored Contributor

Re: early cpu selftest and mem_pdt_dup_entry

Can you also post from the MP:

CTRL B

CM> SYSREV

and

SL>EL (error log)

Regards,
Phil
Ed Segura
Frequent Advisor

Re: early cpu selftest and mem_pdt_dup_entry

Yes I have put 2gig dimms in 0A,B,C and D. and the errors I get are
585 SFW 0 2 0x448000A700E03EC0 FFFFFFFF002BFF74 MEM_CORR_ERR
16 Oct 2007 05:15:15
584 SFW 0 1 0x4E8000D500E03EA0 0000004080000083 MEM_PDT_DUP_ENTRY
16 Oct 2007 05:15:15
583 SFW 0 2 0x448000A700E03E80 FFFFFFFF002BFF74 MEM_CORR_ERR
16 Oct 2007 05:15:14
582 SFW 0 1 0x4E8000D500E03E60 0000004080000003 MEM_PDT_DUP_ENTRY
16 Oct 2007 05:15:14
581 SFW 0 2 0x448000A700E03E40 FFFFFFFF002BFF74 MEM_CORR_ERR
16 Oct 2007 05:15:14
580 SFW 3 2 0x448000A703E03E20 FFFFFFFF002BFF74 MEM_CORR_ERR
16 Oct 2007 05:15:14
579 SFW 3 2 0x448000A703E03E00 FFFFFFFF002BFF74 MEM_CORR_ERR
16 Oct 2007 05:15:13
578 SFW 3 2 0x448000A703E03DE0 FFFFFFFF002BFF74 MEM_CORR_ERR
16 Oct 2007 05:15:13
577 SFW 3 2 0x448000A703E03DC0 FFFFFFFF002BFF74 MEM_CORR_ERR
16 Oct 2007 05:15:13



SYSREV

Current firmware revisions

MP FW : E.03.15
BMC FW : 03.52
System FW : 45.44


Phil uk
Honored Contributor

Re: early cpu selftest and mem_pdt_dup_entry

OK Thanks,

The new ones are in 0a,b,c,& d so:

do you have DIMMS installed in Rank 2?
Specifically slot 2B....these errors indicate SBE errors for slot 2B and the message "mem_pdt_dup_entry " is indicating that the machine is trying to add a duplicate SBE entry for one which already exists for this particular DIMM.

If you do have DIMMS in Rank 2, remove the power from the machine and remove the Dimms from Rank 2 - Making a Note of which Dimm was in slot 2B.

Then power up and try to boot it.

Let us know
Phil

Phil uk
Honored Contributor

Re: early cpu selftest and mem_pdt_dup_entry

Ed,
Also, the F/W is out of date slightly.
Once the mem/boot problems are (hopefully) solved, seeing as you have an "outage" for your memory upgrade it would be worth doing the Firmware too.
You can download the firmware here:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=2512015&prodNameId=401769&swEnvOID=54&swLang=13&mode=2&taskId=135&swItem=pf-48041-1
Ed Segura
Frequent Advisor

Re: early cpu selftest and mem_pdt_dup_entry

seems I lost my dimm order. If I happen to get 1 dimm to work, then can I clear pdt? or do I need a whole new dimm?
Phil uk
Honored Contributor

Re: early cpu selftest and mem_pdt_dup_entry

Hi,
Im guessing you put the new 4x 2GB dimms in 0abcd and moved the "old" existing memory up the ranks, Rank 1, 2 etc.
You might want to just reseat the dimms firstly in Rank 2 and check that theres no dust in the slots.
Try and boot it.
If that fails remove all off rank 2
- (the machine will complain if you have only 3 of the 4 dimms in the rank).
If the server comes up OK to BCH then clear your pdt.
You may well need to get a new 2GB dimm for the "suspect" one.
Phil
Phil uk
Honored Contributor

Re: early cpu selftest and mem_pdt_dup_entry

Ed,
You could put this DIMM in a different slot within the Rank 2, slot 2D for example.
See if it boots...if it doesn't then post the NEW error logs in on the MP...we can then see where the fault goes, hopefully to slot 2D which will confirm a faulty DIMM.
Phil
Ed Segura
Frequent Advisor

Re: early cpu selftest and mem_pdt_dup_entry

It seems I have a bad planner board per engineer and they are sending me one now. Phil Thank you very much for your comments. I did get some great knowledge out of you, so total is not lost. Thanks again...
Phil uk
Honored Contributor

Re: early cpu selftest and mem_pdt_dup_entry

Ed,
No probs...hope it works out.
I'd be grateful for any points you could award....to help get the tally up :-)
Cheers,
Phil