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error : Alert level 15

 
dhananjay_1
Frequent Advisor

error : Alert level 15

Hello !

i am geeting one error on my RP2430 Server.
when i switch on my server it start
processor test
PDH test and at certain point while memory
test it gives the following error

SYSTEM NAME : uninitilized
ALERT LEVEL :15 Fatal hardware or configuration problem prevents operation.
SOURCE:1 = PROCESSOR
SOURCE DETAIL :1 = PROCESSOR GENRAL
SOURCE ID 0 = NO PROBLEM DETAIL

RUN ATTEN FAULT REMOTE POWER
FLASH ON OFF ON ON

LED STATE : RUNNING NON OS-CODE CRITICAL ERROR DETECTED
CALLER ACTIVITY :1 =TEST STATUS=0
CALLER SUB ACTIVITY = 6B implementation dependent
giving the following HEX code
0x000000F0110016B0
0x580008F0110016B0

PLZ HELP ME HOW TO RECTIFY THIS PORBLEM

REGDS
DJ
1 REPLY 1
Robert-Jan Goossens
Honored Contributor

Re: error : Alert level 15

Hi,

You check your firmware before calling HP support.

http://www5.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PF_CHARGSPC0214&context=firmware:cpu

http://www5.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PF_CHAW4219&context=firmware:cpu

Regards and good luck,
Robert-Jan