HPE 9000 and HPE e3000 Servers
1753562 Members
5752 Online
108796 Solutions
New Discussion юеВ

Re: fan0 disconnected on L2000

 
SOLVED
Go to solution
KCS_1
Respected Contributor

fan0 disconnected on L2000

Hi,

My server is givming me a message "Fan0 disconnected and reconnected,No Action required" in event.log by EMS as well as syslog.log in feb/16

But system is running as normal condition and slow fan0 speed.

How should I do for this??





Easy going at all.
5 REPLIES 5
Jeff Schussele
Honored Contributor
Solution

Re: fan0 disconnected on L2000

Hi,

Sounds to me like the sensor - or even the fan itself - is cycling between good & bad.
Either way it should be a case where an HP CE dhould be summoned so give the Response Center a call & log a case.

Rgds,
Jeff
PERSEVERANCE -- Remember, whatever does not kill you only makes you stronger!
Hoang Chi Cong_1
Honored Contributor

Re: fan0 disconnected on L2000

Should check for the fan0, I think you need to call to HP support and get support form HP. Because, if you want to check must be HP engineer present :):)

Anyway, the fan has redundance!
Regard,
HoangChiCong
Looking for a special chance.......
Victor Fridyev
Honored Contributor

Re: fan0 disconnected on L2000

Hi,

It looks like tempeature sensor problem. The fan management board should be replaced. Could you talk with HP support ?

Good luck.
Entities are not to be multiplied beyond necessity - RTFM
mits
Respected Contributor

Re: fan0 disconnected on L2000

Hello Kim,

How often does the system report the fan events? Is it intermittent or solid? Did the EMS log another entry for the fan connection after logging the fan discinnection entry? It is better you attach the EMS output copy for our reference.

L-class system has the N+1 fan redundancy and the system can be up and running with 1 fan failure. I would suggest you will check the fan status with the GSP PS command when the event was logged.

GSP> ps

Power Monitor Status:
Firmware Revision : 4
System Power state: On Power Switch : On
Temperature : Normal Selected fan state: Normal

Power supplies | Fan
# State Type | States
-----------------------------------------------------------
0 Normal Type 0 | Normal
1 Fault Type 0 | Normal
2 Normal Type 0 | Normal
3 - - | Normal
4 - - | Normal
5 - - | Normal
6 - - | Normal
7 - - | Normal

GSP Host Name: xxxxx

If the system has "failure" entry something like below, I would suggest you will contact HP call center for more troubleshooting.

Power supplies | Fan
# State Type | States
-----------------------------------------------------------
0 Normal Type 0 | Failure
1 Normal Type 0 | Normal
2 Normal Type 0 | Normal
3 - - | Normal
4 - - | Normal
5 - - | Normal
6 - - | Normal
7 - - | Normal
YoungHwan, Ko
Valued Contributor

Re: fan0 disconnected on L2000

What is your system model?
If your system is support redundancy, it operate
any problem. Send your system's log to HP Response Center.
event.log, syslog, GSP log...
Have a nice day....