HPE 9000 and HPE e3000 Servers
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iCAP problem

 
Tom Bate
Advisor

iCAP problem


We have been working with iCAP for the last few months and have been merrily switching our extra cpu cores on and off (until the novelty wore off). I happen to know that it was working three weeks ago but today, if I try "icapstatus" I get:

ERROR: Instant Capacity is not supported on this class of system.

Any clues would be gratefully received.
4 REPLIES 4
Tom Bate
Advisor

Re: iCAP problem

Not sure if it will help but this is the entry from the syslog, from the first time there seemed to be a problem:

Dec 6 05:02:00 syslog: icapd: ERROR: The following low-level error occurred:ERROR: Failure reading Instant Capacity data from Dynamic Profile.ERROR: The following low-level WBEM error occurred: Software error.
Sameer_Nirmal
Honored Contributor

Re: iCAP problem

Check if the "icapd" daemon is running on the server.

# ps -ef | grep icapd

Do you see any other messages in the syslog related iCAP?
You might want to contact HP support as well.
Tom Bate
Advisor

Re: iCAP problem

Tried the "# ps -ef | grep icapd" and got this result:

root 4815 1 0 14:20:44 ? 0:00 /usr/lbin/icapd
root 5028 4951 0 14:21:54 pts/ta 0:00 grep icapd

I take it this means that the daemon is running.

I have rechecked the syslog and this is the only error we get but it is repeated many times.

Perhaps you're right - I shall log a call with HP.

Any further help will be gratefully received and I will try to feedback any solutions from HP for future benefit.
Tom Bate
Advisor

Re: iCAP problem

I reset the Cell PDH Controller Slot 1 on the server as advised by HP Engineer. This was the response to a call logged with HP on 14 Dec 06. iCAP appears to be OK now - icapstatus returns the expected result. Delay in getting around to it was my fault (fortnight's leave over Christmas)

To reset the controller, I opened the Web Console on the server:
selected CM for the Command Menu
ru to reset the selected MP bus device
Select device: h for the Cell PDH Controller
Enter cell number: 1
Do you want to reset the Cell PDH Controller Slot 1? (Y/[N]) y

Easy as that.