iCAP problem

[Tom Bate]

We have been working with iCAP for the last few months and have been merrily switching our extra cpu cores on and off (until the novelty wore off). I happen to know that it was working three weeks ago but today, if I try "icapstatus" I get:

ERROR: Instant Capacity is not supported on this class of system.

Any clues would be gratefully received.

[Tom Bate]

Not sure if it will help but this is the entry from the syslog, from the first time there seemed to be a problem:

Dec 6 05:02:00 syslog: icapd: ERROR: The following low-level error occurred:ERROR: Failure reading Instant Capacity data from Dynamic Profile.ERROR: The following low-level WBEM error occurred: Software error.

[Sameer_Nirmal]

Check if the "icapd" daemon is running on the server.

# ps -ef | grep icapd

Do you see any other messages in the syslog related iCAP?
You might want to contact HP support as well.

[Tom Bate]

Tried the "# ps -ef | grep icapd" and got this result:

root 4815 1 0 14:20:44 ? 0:00 /usr/lbin/icapd
root 5028 4951 0 14:21:54 pts/ta 0:00 grep icapd

I take it this means that the daemon is running.

I have rechecked the syslog and this is the only error we get but it is repeated many times.

Perhaps you're right - I shall log a call with HP.

Any further help will be gratefully received and I will try to feedback any solutions from HP for future benefit.

[Tom Bate]

I reset the Cell PDH Controller Slot 1 on the server as advised by HP Engineer. This was the response to a call logged with HP on 14 Dec 06. iCAP appears to be OK now - icapstatus returns the expected result. Delay in getting around to it was my fault (fortnight's leave over Christmas)

To reset the controller, I opened the Web Console on the server:
selected CM for the Command Menu
ru to reset the selected MP bus device
Select device: h for the Cell PDH Controller
Enter cell number: 1
Do you want to reset the Cell PDH Controller Slot 1? (Y/[N]) y

Easy as that.