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тАО09-15-2003 06:48 AM
тАО09-15-2003 06:48 AM
One of our L2000 (9000/800/L2000-5X) server had some problems, and the HP CE replaced the main board of the server and resolved the problem, everything worked fine since then. But I just noticed that when I issued "model" command, it says the server is 9000/800/L1000-5X, and SAM also said the sever is "L1000" now.
could anyone kindly confirm that the model are determined by the main board, so that I will open a call with HP?
thanks,
Gary
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тАО09-15-2003 08:25 AM
тАО09-15-2003 08:25 AM
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тАО09-15-2003 08:38 AM
тАО09-15-2003 08:38 AM
Re: model changed after main board replaced
-Bob
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тАО09-15-2003 08:55 AM
тАО09-15-2003 08:55 AM
Re: model changed after main board replaced
OK, I guess I need to bug the CEs again .
thanks,
Gary
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тАО09-15-2003 07:56 PM
тАО09-15-2003 07:56 PM
Re: model changed after main board replaced
Actually ss_update is the command. which will update the model string of the server. With this you can set the model string of the server and even the serial no. of the machine. This is saved in the eprom. to continue the support service of the HP box from HP. U have to take help of HP CE. it is must.
Saurav