n4000

[Jon Steele]

>------------ Event Monitoring Service Event Notification ------------<

Notification Time: Wed Sep 14 10:50:40 2005

cltbus11 sent Event Monitor notification information:

/system/events/core_hw/core_hw is >= 3.
Its current value is SERIOUS(4).



Event data from monitor:

Event Time..........: Wed Sep 14 10:50:40 2005
Severity............: SERIOUS
Monitor.............: dm_core_hw
Event #.............: 51
System..............: cltbus11.charlotte.glenayre.com

Summary:
I/O power supply 14 failure in compute cabinet


Description of Error:

An I/O power supply has failed.

Probable Cause / Recommended Action:

The power supply is not connected to a working AC power source. Verify
that the power supply is connected properly.

The power supply is disabled. If present, verify that the switch on the
front of the power supply is in the "On" position.

The power supply has failed. Repair or replace the power supply.

Additional Event Data:
System IP Address...: 157.230.96.140
Event Id............: 0x432838c000000000
Monitor Version.....: B.01.00
Event Class.........: System
Client Configuration File...........:
/var/stm/config/tools/monitor/default_dm_core_hw.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
None
Additional System Data:
System Model Number.............: 9000/800
EMS Version.....................: A.03.20
STM Version.....................: A.24.00
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/dm_core_hw.htm#51

v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v


Device identification information:

Number of failed power supplies..........: 1
Location of failed power supplies........: compute cabinet
Failed power supply number(s)............: 14


>---------- End Event Monitoring Service Event Notification ----------<

I get this warning.All my power supplys have green lights on.Has anyone seen this before?

Thank you for your help
Jon

[HugoAlmeida · Accepted solution]

Check if you experience some kind of power outage, or if someone unplug a cable or some other kind of acident.

[Torsten.]

Hi Jon,

don't trust a LED!
Log on to the GSP and do

GSP> ps

look for a "Power supply failed" message.

[Andrew Rutter]

hi jon,

check the status of the power supplies in GSP

control b from terminal, this should give you the true state. Also check the error logs in GSP.

post the outputs if you can

Andy

[Jon Steele]

Thanks for your help.We had corrupted monitoring software.

[Andrew Merritt_2]

Don't know about corrupted monitoring software, but you seriously need to upgrade the OnlineDiags. A.24.00 was the December 2000 release. You should upgrade to the latest version (A.44.00 for 11.00, A.47.00 for 11.11) plus the latest patch for that release (PHSS_32921 fo A.44.00 on 11.00, PHSS_32924 for A.47.00 on 11.11). If you're on HP-UX 11.11 you'll also need to upgrade EMS to A.04.00.02.

Andrew