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тАО05-21-2004 09:02 PM
тАО05-21-2004 09:02 PM
Hi,
I have an rp5470 server which needs one of its three hotswap p.s's to be replaced for malfunctioning.By the book, it is as simple as unpluging the faulty one and pluging the new one while the server is online.Can I as an hp-ux adminstrator do this or do I need hp service engineer to do the job?
Thanks .
I have an rp5470 server which needs one of its three hotswap p.s's to be replaced for malfunctioning.By the book, it is as simple as unpluging the faulty one and pluging the new one while the server is online.Can I as an hp-ux adminstrator do this or do I need hp service engineer to do the job?
Thanks .
never take simple maters for granted
Solved! Go to Solution.
2 REPLIES 2
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тАО05-21-2004 09:37 PM
тАО05-21-2004 09:37 PM
Solution
Hi,
It depends on what type support contract you have with HP.
Normally if you are not covered under any warranty or support contract you can do it by yourself it's as simple as that.
I will advise you to call service engineer if the system is under warranty or support contract with HP.
Regards,
It depends on what type support contract you have with HP.
Normally if you are not covered under any warranty or support contract you can do it by yourself it's as simple as that.
I will advise you to call service engineer if the system is under warranty or support contract with HP.
Regards,
I'll sleep when i am dead.
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тАО05-21-2004 10:38 PM
тАО05-21-2004 10:38 PM
Re: power supply replacement
HI there,
Normally HP engineer should come and do it. In our case we use to receive courier from HP and then inform HP Engg about it. He use to come and replace it (We all will then go for tea/Cig, enjoy some chat). Then the faulty was again collected by the courier person and sent back to HP.
It's a formality.
Regards,
Normally HP engineer should come and do it. In our case we use to receive courier from HP and then inform HP Engg about it. He use to come and replace it (We all will then go for tea/Cig, enjoy some chat). Then the faulty was again collected by the courier person and sent back to HP.
It's a formality.
Regards,
You need to know a lot to actually know how little you know
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