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rp2405 with a bad fan

 
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Dave Wherry
Esteemed Contributor

rp2405 with a bad fan

I have an rp2405 that will not boot. The error indicates a bad fan. I'm not sure which fan. Here is the error listing from the console:

SYSTEM ALERT
SYSTEM NAME: rp2405
DATE: 05/02/2005 TIME: 10:07:51
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation

RESON FOR ALERT
SOURCE: 6 = platform
SOURCE DETAIL: 3 = cabinet fan SOURCE ID: FF
PROBLEM DETAIL: 6 = insufficient # of fans

LEDs: RUN ATTENTION FAULT REMOTE POWER
OFF OFF OFF OFF FLASH

0x0020000E663FF405F 00000000 00000000 – type 0 = Data Field Unused
0x582008E663FF405F 00006904 020A0733 – type 11 = Timestamp 05/02/2005 10:07:51
A: ack read of this entry – X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:Timeout!


So I'm guessing the FF in the SOURCE DETAIL is telling which fan is bad. I'm not sure which one.
There are 4 fans in the power supply/fan assembly. However, none of them will spin up. I do not know if that is related to one fan being out or there are actually more than one bad fans.
Any one have any ideas? I need to order a replacement part but do not want to do it by trail and terror.

Tha
6 REPLIES 6
Thayanidhi
Honored Contributor
Solution

Re: rp2405 with a bad fan

There may be more than one fan failed in the system.
The following are fan fail codes.

0x002008646300405F FAN0_FAIL
0x002008646301405F FAN1_FAIL
0x002008646302405F FAN2_FAIL
0x002008646303405F FAN3_FAIL
0x002008646304405F FAN4_FAIL

0x002008E663FF405F ShutDown_InsufficientFANs

Note: I think your posting is wrong because I see more than 16 digit hex code.

If your error code is 0x002008E663FF405F then it could be more than one fan failure. From GSP list all the error logs (SL & e)and post here, also your firmware version.

If you have HP support better to contact support.

Regds
TT
Attitude (not aptitude) determines altitude.
Bill Hassell
Honored Contributor

Re: rp2405 with a bad fan

It's extremely unlikely that several fans failed at the same time. You likely have a bad power supply. If the fans are actually turning (yiou can feel the air coming out the back), then the pwoer supply sensor circuits are not working.


Bill Hassell, sysadmin
Highlighted
aliasgar
Valued Contributor

Re: rp2405 with a bad fan

Hi Dave,

It seems that is a known issue with rp24xx servers,The cpu fan will stop, and the server will hang, only option is to remove the power cord and restart the server,to illuminate this problem u have to inform yr HP support to fix the problem .

Regards,
Aliasgar.
aliasgar
Dave Wherry
Esteemed Contributor

Re: rp2405 with a bad fan

Thanks to all of you for your help. As I suspected, it could be either a fan or power supply. Nothing definitive in the error messages though.
This system is not under maintenance so I can not get help from HP. The power supplies and fans are in a single assembly so at least I will not be trying a bunch of different parts.
mayq
Esteemed Contributor

Re: rp2405 with a bad fan

Do you use "ps" to check?
Dave Wherry
Esteemed Contributor

Re: rp2405 with a bad fan

mayg,
The system will no boot. Can not use ps without a running OS.