rp2450-system hang

[daniel smith_3]

Anyone heard of... "system hang detected via timer popping" a processor general error found in GSP under SL(service logs), errors.
what does this mean? Came in this morning and system was not running. Rebooted system and has been running for 7hrs with no problems.

Log Entry # 0 :
SYSTEM NAME: uninitialized
DATE: 09/25/2003 TIME: 00:16:36
ALERT LEVEL: 13 = System hang detected via timer popping

SOURCE: 1 = processor
SOURCE DETAIL: 1 = processor general SOURCE ID: 0
PROBLEM DETAIL: 4 = timeout

CALLER ACTIVITY: F = display_activity() update STATUS: 0
CALLER SUBACTIVITY: 00 = implementation dependent
REPORTING ENTITY TYPE: E = HP-UX REPORTING ENTITY ID: 00

0x78E000D41100F000 00000003 00000001 type 15 = Activity Level/Timeout
0x58E008D41100F000 00006708 19001024 type 11 = Timestamp 09/25/2003 00:16:36
Type CR for next entry, Q CR to quit.

thanks
dan

[Joshua Scott]

Dan,

what version of HP-UX are you running?

Do you have all current patches?

-Josh

[Jeff Schussele]

Hi Dan,

This occurs when a processor is waiting on a resource that another processor is never going to release because it went belly-up.
CPUs will only wait a maximum of a minute & then "pop" their timer. This causes a panic, hence the reboot. System may have come up OK & that questionable CPU may be running OK now....but it's only a matter of time....
So I'd put in a call to HW support because you probably have a CPU going bad.

Rgds,
Jeff

[Joshua Scott]

I attached a firmware update notice that may relate. It's always good to call HP, however. that's what you pay the support $$$ for.

[daniel smith_3]

11i march 2003
will try patches then let ya know if it works!

[Saurav_1]

Hi,

Is it possible to attach the latest TS file after reboot??. from /var/tombstones file system. I may be able diagnose exact problem.

Saurav

[Kent Ostby]

Also, was this an actual system hang or did the box reboot itself ?

What is the last few lines of the /etc/shutdownlog file have in it ?

Best regards,

Kent M. Ostby