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тАО12-09-2005 06:45 PM
тАО12-09-2005 06:45 PM
rp2470 GSP error message pls help!!
I get the following error message on GSP of my rp2470 server.
__________________________________________-
Source:6=platform
Source Detail:3=Cabinet fan Source ID=0
Problem Detail:4=Fan failure
Caller Activity :4=monitor Status F (sometime FF)
caller sub activity :05=fan
Reporting entity type :2 power monitor
Reporting entity id: 00
___________________________________-
It shows that one of the fan is failed.right?.How can i ensure which is the faulty fan?.When i opened the server and checked all the fans found running.Pls help
-sysadm
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тАО12-09-2005 07:12 PM
тАО12-09-2005 07:12 PM
Re: rp2470 GSP error message pls help!!
Please check the cables also, between the FAN and board.
Might be a intermittent problem also.like getting stuck !
With Regards,
SIva.
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тАО12-10-2005 01:57 AM
тАО12-10-2005 01:57 AM
Re: rp2470 GSP error message pls help!!
Command PS, executed from the GSP prompt, can help you. It shows the power supply and fan status.
Sometimes, even when you see the fans are phisically running, one can be in a degradated speed state.
I'd recommend you to open a call to HP support, in the past there was a issue with fan behaviour in rp2470 servers.
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тАО12-10-2005 03:00 AM
тАО12-10-2005 03:00 AM
Re: rp2470 GSP error message pls help!!
As per the chassis log , FAN0 is failed.
The fan is located right on the top of the CPU0.
Eventhough it is runnig, it doesn't mean it's OK. There is test sequence in the system , which test each fan for required speeds and these fans are provides feedback about their status. If there is problem with fan on account of speed, it will reported as error.
I would replace the fan. If you have support contract with HP , place a h/w call and get it replaced soon as this is a CPU fan.
Refer the following document which gives chassis code description for fan faults and a picture showing the fans locations to confirm.
http://docs.hp.com/en/rp24xx_fan_updte/ch01s01.html
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тАО12-10-2005 04:48 AM
тАО12-10-2005 04:48 AM
Re: rp2470 GSP error message pls help!!
check this thread from a few days ago
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=979376
And also sameers document will guide you, but be prepared to ahve to down the system and repalce the processor, as the fan is part of this assembly
Andy
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тАО12-10-2005 04:09 PM
тАО12-10-2005 04:09 PM
Re: rp2470 GSP error message pls help!!
Check the status of the FAN in gsp thru the PS command.
if everything seems to be ok, Then there might be an intermittent problem, check for any loose connecions.
regards,
Krishna
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тАО12-10-2005 04:18 PM
тАО12-10-2005 04:18 PM
Re: rp2470 GSP error message pls help!!
document showing that fan with source ID=0 is CPU fan.It is not under a contract with hp and it is out of warranty too.I need to order the cpu fan and replace it.
by the way,anybody have the part number for cpu fan of rp 2470 server?.how can i get it?
sysadm
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тАО12-10-2005 09:10 PM
тАО12-10-2005 09:10 PM
Re: rp2470 GSP error message pls help!!
The fan is not orderable on its own, it comes attached to heatsink which is attached to the processor.
you need to obtain a new processor to replace the fan.
A6891A 650mhz
A6892A 750mhz
depending upon the speed of yours.
Andy
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тАО12-10-2005 09:12 PM
тАО12-10-2005 09:12 PM
Re: rp2470 GSP error message pls help!!
you can get the parts from here
www.partsurfer.hp.com
http://www.partsurfer.hp.com/cgi-bin/spi/main?sel_flg=partlist&model=RP2470&HP_model=&modname=9000+Server+-+rp2470&template=main&plist_sval=Processor+Upgrade&plist_styp=subcat&dealer_id=&callingsite=&strsrch=&keysel=Processor+Upgrade&catsel=%3F
or
http://www.partsurfer.hp.com/cgi-bin/spi/main?sel_flg=partlist&model=RP2470&HP_model=&modname=9000+Server+-+rp2470&template=main&plist_sval=Processor&plist_styp=subcat&dealer_id=&callingsite=&strsrch=&keysel=Processor&catsel=%3F
Andy
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тАО12-10-2005 10:11 PM
тАО12-10-2005 10:11 PM
Re: rp2470 GSP error message pls help!!
Are you sure that cpu fan cannot be orderd seperately.the cost goes very high if i purchase processor.
any alternate solution??
-sysadm-