rp3440 model string

[Lacrosse]

When initializing a rp3440 the wrong model type was entered thus generating the wrong model string....is there a way to undo this with out having HP come out to do this?

[Andrew Rutter]

hi,

im not sure you can change the model string when its done, it will need hp.

you can change the product number ie A7137A within the service menu at the BCH in PDC.

you change the original and current number here.

this link may help you further

http://www.docs.hp.com/en/A7137-96008/ch06s19.html#babhaagd

Andy

[Gary Cantwell]

moderator edit: Removed replies that were referencing incorrect & unrelated hardware

[Grayh · Accepted solution]

Go to BCH Menu and enter ser

Then enter ss_update

This is ask you for a Lockword and a Password
Enter Them

If the server is Under warranty contact HP for the password else Post the lockword

SS_update Menu: Enter command > sysmo

Enter the corrosponding number

and hence the Model string can be changed.