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rp3440 strange dump

 
Ivajlo Yanakiev
Respected Contributor

rp3440 strange dump

I get new 4 CPU server.
Time to time it dump and restart

HPUX Model Number......: rp3440

I find this in GSP log



Log Entry 191: 25 Mar 2005 23:39:07
Alert Level 7: Fatal
Keyword: ERR_CHECK_HPMC
An HPMC has been encountered.
Logged by: System Firmware 3
Data: Code address
0xE880035C03E015B0 000000000017A334

Log Entry 199: 25 Mar 2005 23:39:08
Alert Level 7: Fatal
Keyword: MC_HPMC_MONARCH_SELECTED
MC_HPMC_MONARCH_SELECTED
Logged by: System Firmware 1
Data: Implementation dependent data field
0xF680105E01E016B0 000000003F900000

Log Entry 212: 28 Mar 2005 09:11:44
Alert Level 3: Warning
Keyword: PAT_DATA_FIELD_WARNING
Event corresponding to PAT encoded chassis codes' data field
Logged by: O/S Kernel (Generic) 0
Data: Implementation dependent data field
0x76800C6800E01830 00000000000005E9

I have last FW
MP FW : E.02.29
BMC FW : 02.34
System FW : 44.24


Any ideas ?


4 REPLIES 4
Thayanidhi
Honored Contributor

Re: rp3440 strange dump

Hi,

Look like there is hardware problem (not firmware) becuase HPMC encountered. Better to contact HP support. could be MAin board or CPU.

TT
Attitude (not aptitude) determines altitude.
HGN
Honored Contributor

Re: rp3440 strange dump

Hi

Since the error points to HPMC it is related to the server hardware. The hardware might have caused this HPMC error code, you need to open a case with HP and maybe diagnostics maybe needed to be run.

Rgds

HGN
Ivajlo Yanakiev
Respected Contributor

Re: rp3440 strange dump

I know that this is hardware problem
but server run and there aren`t any diagnostic led's lihgt pr any buzzer beeps.
Problably CPU or MB are wrong.
There aren't any error log in syslog.
also STM show that CPU and MEM are good.
Diagnostic finish whitout problem.

timmy b.
Honored Contributor

Re: rp3440 strange dump

Ivajlo,
There should be a ts99 file in the /var/tombstone directory. Check the date on that file. You will want to send this file to HP to have them decode it.

Good Luck - Tim
There are 10 kinds of people in this world: Those who understand Binary, and those who don't.