rp5430 - Server not coming up

[Andrew Rutter]

hi,

what about local serial console?

have you one attached? what does this show?

when you have problems with these servers a good idea to just use a local console directly attached

Andy

[mannu1969]

Hi

I've a windows machine as console connected through the GSP card. Am running all those GSP commands through hyperterm. Is there any other way we can connect.

Rgds
Manoj

[mannu1969]

Hi

Somehow the server has come to the BCH prompt. now when we try to boot it gives the following error.
To discontinue search, press any key (termination may not be immediate).


Path# Device Path (dec) Device Path (mnem) Device Type
----- ----------------- ------------------ -----------
P0 0/0/2/0.0 intscsia.0 Random access media
P1 0/0/2/1.2 Random access media


Main Menu: Enter command or menu > boot p1

Interact with IPL (Y, N, or Cancel)?> n

ERROR: A fatal error has occurred- system cannot boot.
Review warning messages in the Information menu.
Boot terminated.

Main Menu: Enter command or menu > boot P0

Interact with IPL (Y, N, or Cancel)?> n

ERROR: A fatal error has occurred- system cannot boot.
Review warning messages in the Information menu.
Boot terminated.

**When we check the information menu with wa.
Main Menu: Enter command or menu > in wa

WARNING: The system serial number is invalid.


WARNING: Processors are not installed in the correct order. The
order should be: 1, 3, 5, 7, 0, 2, 4, 6.
Boot process has been halted. Refer to the PR command in
the INFORMATION menu for processor configuration information.

this machine is a 4 proc capable machine but only 1 proc is installed at slot # 2.

PROCESSOR INFORMATION

HVERSION SVERSION Processor
Processor Speed Model Model/Op CVERSION State
--------- -------- -------- -------- -------- -------------
2 650 MHz 0x05e0 0x0491 2. 3 Active

Central Bus Speed (in MHz) : 133
Software ID (dec) : 0
Software ID (hex) : 0x00000000
Software Capability : 0x01f1

How to get this machine boot through cdrom ??

[Andrew Rutter]

hi,

you need the cpu's in the correct loading order as per the warning message.

start with slot 0

also this troubleshooting guide may help you

http://www.docs.hp.com/en/rp54xx_Update/rp54xx_Update.pdf

Andy

[mannu1969]

Hi

The problem comes back when the proc is installed at slot # 0, System does not power on. If we put it in Slot # 1 even then the server wont power on. There is a small dip switch with 2 switches just beside the slot# 0 bot are in ON position, there is no mention of these in any documentation.

rgds
Manoj

[Andrew Rutter]

hi,

are you using the same processor support module? are moving it in the system to support the different cpu slots?

if you are using the same one and moving it, then it could be this thats bad? or the system board itself.

you should not need to change and switches on the system board

Andy