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rp5430 with failed processor

 
Ivan-Ho
Frequent Advisor

rp5430 with failed processor

Hi everybody,

I have just setup a new HPUX rp5430 system. This server have been running for 2 month. Yesterday, I must reinstalled OS, but when booted from CDROM, I could not install (CDROM enclosed with server)and I received message from GSP:

"Source: Processor
Source ID: Processor General"

When I check from Information Main Command with pr commnad, I have message:
"Processor 0: Stopped, not responding
Processor 2: Active"
(I have dual Processor, one #0 and one #2).

I want to know if the Processor #0 have been failed
and
whether I can replace position of Processor #2 with failed Processor #0 or not ?.

I am looking forward to any help.
With many thanks to any help.
Best regards,

hung_phanduc
5 REPLIES 5
Thayanidhi
Honored Contributor

Re: rp5430 with failed processor

Hi,

you can do it. Remove the defective processor, and move the good processor to slot 0.

TT
Attitude (not aptitude) determines altitude.
JaySimon
Advisor

Re: rp5430 with failed processor

you can switch the two processors but if you do remove on of them you will have to put a Processor Terminator in the second slot. The machine will not work unless this terminator is in the second slot. The part number you need is A5570-62014.
Joshua Scott
Honored Contributor

Re: rp5430 with failed processor

You don't need a processor terminator in the rp5430 system. I beleive only the A-class servers require this.
What are the chances...
Ivan-Ho
Frequent Advisor

Re: rp5430 with failed processor

I tried to replace Processor#2 with Processor#0. But the system wont boot normally. I attached file contain informations related the system.

Pls help me find the way to correct error.

Thank a lot!
hung_phanduc
Joshua Scott
Honored Contributor

Re: rp5430 with failed processor

The log you posted still shows two processors. You need to physically remove processor # 0 and put Processor # 2 in its place.

It's time to open up a support call. CPUs are not customer serviceable.

-Josh
What are the chances...