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rp5470

 
Jon Steele
Valued Contributor

rp5470

Sometimes the server reboots itself and this is what I get.
Log Entry # 0 :
SYSTEM NAME: gpvbtb01
DATE: 02/13/2007 TIME: 06:56:23
ALERT LEVEL: 2 = Non-Urgent operator attention required

SOURCE: 3 = PDH
SOURCE DETAIL: 6 = interconnect medium SOURCE ID: 0
PROBLEM DETAIL: 3 = non-responding, may need GSP reset.

CALLER ACTIVITY: 2 = operation STATUS: 0
CALLER SUBACTIVITY: 02 = platform internal interconnect
REPORTING ENTITY TYPE: 1 = service processor REPORTING ENTITY ID: 00

0x5810082336002020 00006B01 0D063817 type 11 = Timestamp 02/13/2007 06:56:23
Type CR for next entry, Q CR to quit.

Does anyone have any ideas?
Thanks
Jon
5 REPLIES 5
Prashanth.D.S
Honored Contributor

Re: rp5470

Jon,

Do you see a ts99 file in /var/tombstones with time stamp if so please attach the same it will be very helpful in analyisng the reboot issue.

Also attach the complete sl log from GSP

Best Regards,
Prashanth

Patrick Wallek
Honored Contributor

Re: rp5470

If your machine is rebooting itself, you need to check the following:

/var/adm/syslog/OLDsyslog.log
/etc/shutdownlog
/var/adm/crash -- see if there is a current crash dump.
/var/tombstones/ts99 -- See if any hardware errors or HPMC are listed

If there is a crash dump in /var/adm/crash, then you can get HP to analyze it, if you have a support contract with them. After their analysis they should be able to tell you exactly what happened.
Jon Steele
Valued Contributor

Re: rp5470

Below is more info,

Timestamp of ts99 file is the time of the reboot/crash

The first entry is the most recent Chassis Code
Type + CR and CR to go up (back in time),
Type - CR and CR to go down (forward in time),
Type Q/q CR to quit.


Log Entry #   0 :
SYSTEM NAME: gpvbtb01
DATE: 02/13/2007 TIME: 06:56:23
ALERT LEVEL: 2 = Non-Urgent operator attention required

SOURCE: 3 = PDH
SOURCE DETAIL: 6 = interconnect medium   SOURCE ID: 0
PROBLEM DETAIL: 3 = non-responding, may need GSP reset.

CALLER ACTIVITY: 2 = operation   STATUS: 0
CALLER SUBACTIVITY: 02 = platform internal interconnect
REPORTING ENTITY TYPE: 1 = service processor   REPORTING ENTITY ID: 00

0x5810082336002020 00006B01 0D063817 type 11 = Timestamp 02/13/2007 06:56:23

Log Entry #   1 :
SYSTEM NAME: gpvbtb01
DATE: 02/01/2007 TIME: 13:58:57
ALERT LEVEL: 2 = Non-Urgent operator attention required

SOURCE: 3 = PDH
SOURCE DETAIL: 6 = interconnect medium   SOURCE ID: 0
PROBLEM DETAIL: 3 = non-responding, may need GSP reset.

CALLER ACTIVITY: 2 = operation   STATUS: 0
CALLER SUBACTIVITY: 02 = platform internal interconnect
REPORTING ENTITY TYPE: 1 = service processor   REPORTING ENTITY ID: 00

0x5810082336002020 00006B01 010D3A39 type 11 = Timestamp 02/01/2007 13:58:57

Log Entry #   2 :
SYSTEM NAME: gpvbtb01
DATE: 01/30/2007 TIME: 19:37:24
ALERT LEVEL: 2 = Non-Urgent operator attention required

SOURCE: 3 = PDH
SOURCE DETAIL: 6 = interconnect medium   SOURCE ID: 0
PROBLEM DETAIL: 3 = non-responding, may need GSP reset.

CALLER ACTIVITY: 2 = operation   STATUS: 0
CALLER SUBACTIVITY: 02 = platform internal interconnect
REPORTING ENTITY TYPE: 1 = service processor   REPORTING ENTITY ID: 00

0x5810082336002020 00006B00 1E132518 type 11 = Timestamp 01/30/2007 19:37:24


Log Entry #   3 :
SYSTEM NAME: gpvbtb01
DATE: 01/24/2007 TIME: 07:16:59
ALERT LEVEL: 6 = Boot possible, pending failure - action required

SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power   SOURCE ID: 0
PROBLEM DETAIL: A = failed or disconnected

CALLER ACTIVITY: 4 = monitor   STATUS: F
CALLER SUBACTIVITY: 04 = low voltage power supply
REPORTING ENTITY TYPE: 2 = power monitor   REPORTING ENTITY ID: 00

0x0020006A4400404F 00000000 00000000 type  0 = Data Field Unused
0x5820086A4400404F 00006B00 1807103B type 11 = Timestamp 01/24/2007 07:16:59

The /var/adm/crash directory is empty.

Thanks jon
Jon Steele
Valued Contributor

Re: rp5470

Here is another error I just got.

Feb 13 09:24:13 uxvbtb01 EMS [1703]: ------ EMS Event Notification ------   Valu
e: "CRITICAL (5)" for Resource: "/storage/events/disks/default/0_0_1_1.0.0"
(Threshold:  >= " 3")

Thanks
Jon
Jon Steele
Valued Contributor

Re: rp5470

Thanks
Jon