rp7420 Shows HW Deconf

[Muthyala]

Hi

I have replaced the faulty memory with new one i get HW Deconf under BCH.I even enable it using the "DimmDealloc" command also cleared PDT tables.This is the o/p i get

Service Menu: Enter command > DimmDealloc 0

CELL MEMORY INFORMATION

Memory Information for Cell: 0 Cab/Slot: 0/ 0

---- DIMM A ---- ---- DIMM B ----
DIMM Current DIMM Current
Echelon Size Status Size Status
------- ------ ---------- ------ ----------
0 4096MB Active 4096MB Active
1 4096MB Active 4096MB Active
2 4096MB HW Deconf 4096MB HW Deconf
3 4096MB Active 4096MB Active
4 --- ---
5 --- ---
6 --- ---
7 --- ---

Cell Total Memory: 32768 MB
Cell Active Memory: 24576 MB
Cell Deconfigured Memory: 8192 MB


Can any one tell me how to enable this memory.

TIA
Sri

[Ron Irving]

Good morning!!

First, I would power down, reseat the offending DIMM, and power up to PDC again, and check from there.

Hope this helps!!

Ron

[Ron Irving]

Hi again!!

Also check that the memory is the same part # as the other memory in the system. Some systems are VERY 'part-particular'

Ron