HPE 9000 and HPE e3000 Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

rp8400 partition stops booting

 
Reden Santos
Occasional Visitor

rp8400 partition stops booting

I have a rp8400 with 2 partitions
1 partition stops until this message

td: claimed Tachyon XL2 Fibre Channel Mass Storage card at 1/0/1/0/0
td: claimed Tachyon XL2 Fibre Channel Mass Storage card at 1/0/2/0/0
td: claimed Tachyon XL2 Fibre Channel Mass Storage card at 1/0/8/0/0
td: claimed Tachyon XL2 Fibre Channel Mass Storage card at 1/0/12/0/0

System Console is on the Built-In Serial Interface

and on the VFP screen for this partition it shows the following:

PARTITION STATUS: E indicated error since last boot
Partition 1 state Activity
------------------ --------
HPUX Launch Processor display_activity update 4688 Logs

# Cell state Activity
- ---------- --------
1 Cell has joined partition


The number on before the logs keeps on increasing,


How can I make this system boot? there's no error messages being displayed. How can I check those logs?

Thank you
10 REPLIES 10
likid0
Honored Contributor

Re: rp8400 partition stops booting

You can check the logs from the MP for HDW errors:

MP> sl

EVENT LOG MENU:

FPL: Forward Progress Log
SEL: System Event Log
LIVE: Live Events

CLR: Clear FPL and SEL
Q: Quit

MP:VW> fpl

Welcome to the Forward Progress Log (FPL) Viewer
Windows?, no thanks
Ganesan R
Honored Contributor

Re: rp8400 partition stops booting

Hi,

Check the power status of all the cell boards. Especially core cell which is normally cell0. If core cell is powered off or failed then system won't boot since boot disks connected to cell0.


Best wishes,

Ganesh.
Jozef_Novak
Respected Contributor

Re: rp8400 partition stops booting

Hello,

check MP logs via the SL menu. If the system does not respond for a longer time, check whether you can reboot into a single user mode,examine OS logs for potential errors. If you don't discover the cause, open a call with HP.

J.
Reden Santos
Occasional Visitor

Re: rp8400 partition stops booting

I see lots of

CLMP 0 *6 AC_UNDERVOLTAGE date time
Alert Level 6: System could fail - attention required; Keywork: AC_UNDERVOLTAGE
AC mains A1 undervoltage error; Status: 15
Logged by power monitor 0 during monitoring of AC mains
0x582008644101401f 0x00006d0406101229

...checking documentation about power supplies...
G V R Shankar
Valued Contributor

Re: rp8400 partition stops booting

Hi,

At MP prompt, type SL and post the following.

FPL: Forward Progress Log
SEL: System Event Log
Cheers,
Ravi.
G V R Shankar
Valued Contributor

Re: rp8400 partition stops booting

Please ignore my previous post. I could not see the earlier posts, when I posted my message.

Please check the power status

MP> CM
CM> PS

Cheers,
Ravi
Reden Santos
Occasional Visitor

Re: rp8400 partition stops booting

I have checked the power supply, reseat BPS, and power cords, and reset breakers. Now all are working fine. But still only 1 partition boots up

Is it possible to change the assignment of Part/Cell, eg Part 1 to cell 0, and Part 0 to cell1?


Reden Santos
Occasional Visitor

Re: rp8400 partition stops booting

I found these logs on the activity logs, It shows no failure

HPUX 0,0,3 0 HEARTBEAT
Alert Level 0: No failure; Keyword: HEARTBEAT
Processor 0 ; Status: 15
Logged by HP-UX 0 during display_activity update subActivity 4
Legacy PA HEX chassis-code: f04f
0xf8e038001100f04f 0x000000000000f04f

HPUX 0,1,0 0 ACTIVITY_LEVEL_TIMEOUT
Alert Level 0: No failure: Keyword: ACTIVITY_LEVEL_TIMEOUT
Processor 0 timeout; Status: 0
Logged by HP-UX 0 during display_activity update subActivity 0
Activity Level/Timeout: 0% / 3 minutes
0x78e048041100f000 0x0000000200000000

HPUX 0,0,0 0 ACTUVITY_LEVEL_TIMEOUT
Alert Level 0: No failure; Keyword: ACTIVITY_LEVEL_TIMEOUT
Processor 0 timeout; Status: 0
Logged by HP-UX 0 during display_activity update subActivity 0
Activity Level/Timeout: 0% / 3 minutes
0x78e008041100f000 0x0000000200000000
Martin McGowan
Occasional Visitor

Re: rp8400 partition stops booting

Reden,

What was the solution to this problem?
Sherif A. Louis
Valued Contributor

Re: rp8400 partition stops booting

can you post the output of cp from the command menu in the MP?

also check for any failed SAN connections sometimes they could hang the boot process or slow it down.