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тАО09-03-2005 04:50 PM
тАО09-03-2005 04:50 PM
It came up with following messages:
************* SYSTEM ALERT **************
SYSTEM NAME: chico
DATE: 09/04/2005 TIME: 04:42:08
ALERT LEVEL: 6 = Boot possible, pending failure - action required
REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 1 = AC mains SOURCE ID: FF
PROBLEM DETAIL: 9 = power off
LEDs: RUN ATTENTION FAULT REMOTE POWER
ON FLASH OFF ON ON
LED State: There was a system interruption that did not take the system down.
Check Chassis and Console Logs for error messages.
0x0020006941FF404F 00000000 00000000 - type 0 = Data Field Unused
0x5820086941FF404F 00006908 04042A08 - type 11 = Timestamp 09/04/2005 04:42:08
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:Timeout!
*****************************************
************* SYSTEM ALERT **************
SYSTEM NAME: chico
DATE: 09/04/2005 TIME: 04:42:11
ALERT LEVEL: 6 = Boot possible, pending failure - action required
REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: 0
PROBLEM DETAIL: A = failed or disconnected
LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH OFF ON ON
LED State: Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.
0x0020006A4400404F 00000000 00000000 - type 0 = Data Field Unused
0x5820086A4400404F 00006908 04042A0B - type 11 = Timestamp 09/04/2005 04:42:11
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:Timeout!
*****************************************
************* SYSTEM ALERT **************
SYSTEM NAME: chico
DATE: 09/04/2005 TIME: 04:42:11
ALERT LEVEL: 6 = Boot possible, pending failure - action required
REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: 2
PROBLEM DETAIL: A = failed or disconnected
LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH OFF ON ON
LED State: Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.
0x0020006A4402404F 00000000 00000000 - type 0 = Data Field Unused
0x5820086A4402404F 00006908 04042A0B - type 11 = Timestamp 09/04/2005 04:42:11
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:Timeout!
*****************************************
************* SYSTEM ALERT **************
SYSTEM NAME: chico
DATE: 09/04/2005 TIME: 04:42:11
ALERT LEVEL: 6 = Boot possible, pending failure - action required
REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: FF
PROBLEM DETAIL: E = power overloaded
LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH OFF ON ON
LED State: Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.
0x0020006E44FF400F 00000000 00000000 - type 0 = Data Field Unused
0x5820086E44FF400F 00006908 04042A0B - type 11 = Timestamp 09/04/2005 04:42:11
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:Timeout!
*****************************************
************* SYSTEM ALERT **************
SYSTEM NAME: chico
DATE: 09/04/2005 TIME: 04:42:11
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation
REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: FF
PROBLEM DETAIL: 4 = output undervoltage
LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH OFF ON ON
LED State: Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.
0x002000E444FF404F 00000000 00000000 - type 0 = Data Field Unused
0x582008E444FF404F 00006908 04042A0B - type 11 = Timestamp 09/04/2005 04:42:11
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:Timeout!
*****************************************
************* SYSTEM ALERT **************
SYSTEM NAME: chico
DATE: 09/04/2005 TIME: 04:42:11
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation
REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: FF
PROBLEM DETAIL: 0 = no problem detail
LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH OFF ON ON
LED State: Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.
0x002000E044FF404F 00000000 00000000 - type 0 = Data Field Unused
0x582008E044FF404F 00006908 04042A0B - type 11 = Timestamp 09/04/2005 04:42:11
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
->Choice:
*****************************************
************* SYSTEM ALERT **************
SYSTEM NAME: chico
DATE: 09/04/2005 TIME: 04:42:11
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation
REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: FF
PROBLEM DETAIL: 0 = no problem detail
LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH OFF ON ON
LED State: Running non-OS code. Non-critical error detected.
Check Chassis and Console Logs for error messages.
0x002000E044FF404F 00000000 00000000 - type 0 = Data Field Unused
0x582008E044FF404F 00006908 04042A0B - type 11 = Timestamp 09/04/2005 04:42:11
A: ack read of this entry - X: Disable all future alert messages
Anything else skip redisplay the log entry
Can anybody tell me whats the issue.
Solved! Go to Solution.
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тАО09-03-2005 04:56 PM
тАО09-03-2005 04:56 PM
SolutionWhich model this server is.
It seems problem with power source. May be SMPS.
"high voltage DC power SOURCE ID: FF"
What happens if you press A , does it shutsdown the server.
Check also in /var/adm/syslog/syslog.log for any error.
Raj,
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тАО09-03-2005 05:08 PM
тАО09-03-2005 05:08 PM
Re: shutdown issue!
It seems some power related issue. Can you acknowledge all these logs? Once acknowledged it should be running fine. But surely check your power sources.
It seems to be a rp54XX server. Is it?
HTH,
Devender
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тАО09-04-2005 01:51 AM
тАО09-04-2005 01:51 AM
Re: shutdown issue!
Please check the alert logs from GSM.
Login on the console, and press Ctrl+B
Login to GSM with username and password
Within the GSM prompt press SL
and then E
This will show all the errors
This is sure an Power related issue, and please consult with your Local HP support enginneer to resolve this issue as soon as possible.
Regards
AJi
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тАО09-04-2005 03:57 AM
тАО09-04-2005 03:57 AM
Re: shutdown issue!
A physical inspection of the unit is in order to look for fans that and power that lack the normal green lights.
I would go into GSP and clear the messages and boot the system and see if the message persists.
SEP
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
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тАО09-04-2005 11:55 AM
тАО09-04-2005 11:55 AM
Re: shutdown issue!
Here is your alert message summary.
AC mains power off
LED State: There was a system interruption
that did not take the system down
high voltage DC power SOURCE ID: 0
failed or disconnected
high voltage DC power SOURCE ID: 2
failed or disconnected
high voltage DC power SOURCE ID: FF
power overloaded
-> PS #0 and 2 failed or disconnected. So
probably the only PS#1 was working and
it caused the power overloading.
high voltage DC power SOURCE ID: FF
output undervoltage
-> I assume, the system turned off the DC
power due to the power overloading.
To investigate your problem, I would suggest you will boot the kernl up again and try the shutdown command to see if it reproduces your problem.
If you can reproduce your problem, it is better you will contact HP support center for more troubleshooting.
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тАО09-04-2005 02:00 PM
тАО09-04-2005 02:00 PM
Re: shutdown issue!
Please take the front panel off the server and check the lights on the three power supplies, they should all have a green light shining on the front. Any that don't have a green light are either defective or do not have power fed to them.
Good Luck - Tim