- Community Home
- >
- Servers and Operating Systems
- >
- Legacy
- >
- HPE 9000 and HPE e3000 Servers
- >
- Re: syslog report fan failure
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-10-2003 07:25 AM
тАО09-10-2003 07:25 AM
I hava an old A500 (9000/800/A500-44) server, recently has such entries in syslog:
Sep 10 10:04:07 typeR1 EMS [1542]: ------ EMS Event Notification ------ Value: "MAJORWARNING (3)" for Resource:
"/system/events/core_hw/core_hw" (Threshold: >= " 3") Execute the following command to obtain event details: /opt/resmon/bin/resdata -R 101056526 -r /system/events/core_hw/core_hw -n 101056539 -a
and when I ran the command, it told me fan failure:
at the bottom of the output it said:
Device identification information:
Number of fans present.: 4
Location of fan(s).....: Cabinet
Present fan number(s)..: 0,1,2,3
I'm confused, from the document(http://docs.hp.com/hpux/content/hardware/ems/dm_core_hw.htm#7), it should also report number of fans failed, I don't have A500's sepc on hand, does anybody know how many fans it shuld be on A500?
or is there any command I can ran to check fan status on a normal server just to compare?
thanks,
Gary
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-10-2003 07:49 AM
тАО09-10-2003 07:49 AM
Re: syslog report fan failure
Please post full output of:-
/opt/resmon/bin/resdata -R 101056526 -r /system/events/core_hw/core_hw -n 101056539 -a
also a500 fan location included.
Paula
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-10-2003 08:00 AM
тАО09-10-2003 08:00 AM
Re: syslog report fan failure
for some reason, I can't open your attachment. here's the output of the command
Event Time..........: Wed Sep 10 10:04:07 2003
Severity............: MAJORWARNING
Monitor.............: dm_core_hw
Event #.............: 7
System..............: typeR1
Summary:
Insufficient cabinet fans
Description of Error:
An insufficient number of fans are installed in the cabinet to cool the
unit.
Probable Cause / Recommended Action:
One or more fans have been removed from the cabinet. Replace the fan(s).
Additional Event Data:
System IP Address...: 10.42.60.11
Event Id............: 0x3f5ef71700000000
Monitor Version.....: B.01.00
Event Class.........: System
Client Configuration File...........:
/var/stm/config/tools/monitor/default_dm_core_hw.clcfg
Client Configuration File Version...: A.01.00
Qualification criteria met.
Number of events..: 1
Associated OS error log entry id(s):
None
Additional System Data:
System Model Number.............: 9000/800/A500-44
EMS Version.....................: A.03.20
STM Version.....................: A.22.00
Latest information on this event:
http://docs.hp.com/hpux/content/hardware/ems/dm_core_hw.htm#7
v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v
Device identification information:
Number of fans present.: 4
Location of fan(s).....: Cabinet
Present fan number(s)..: 0,1,2,3
ha@
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-10-2003 08:02 AM
тАО09-10-2003 08:02 AM
Re: syslog report fan failure
The pdf file appears not to work so :-
Attached:_
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-10-2003 08:05 AM
тАО09-10-2003 08:05 AM
Re: syslog report fan failure
Visually verify that very fan is actually working.
The last time I got a fan warning on my rp5450 server, there was indeed a fan not running. It had been unplugged from power.
SEP
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-10-2003 08:07 AM
тАО09-10-2003 08:07 AM
SolutionThis error is I believe a temperature warning and not a fan failure direct warning.
Check that all the fans are running and air vents are clear, also check ambient air temp, I would say 80 degrees max in server location.
The jpeg shows the location of the fans.
A way to test each fan is to use a straw and insert it slowly into the fan from the rear and listen for the clicking as the straw contacts the fan - no clicking = no working.
Paula
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-10-2003 08:22 AM
тАО09-10-2003 08:22 AM
Re: syslog report fan failure
GSP> PS
You may find some GSP logs relating to this whole thing as well. GSP> SL
-Bob
Was this helpful? Like this post by giving me a thumbs up below!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-10-2003 08:50 AM
тАО09-10-2003 08:50 AM
Re: syslog report fan failure
In my opion,I agree that the cause is the high temperature .You could change the speed of the fan under the maintenance mode.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-10-2003 10:13 AM
тАО09-10-2003 10:13 AM
Re: syslog report fan failure
- fan really is failed (can visually check), needs replacement
- diags software needs upgrade
- PDC / firmware need an upgrade
- HW board that monitors the fan speed / voltage need replacement
What version of PDC / firmware are you running? If less than 40.50 this document may help you:
http://www2.itrc.hp.com/service/cki/patchDocDisplay.do?patchId=PF_CHAW4324
It describes symptoms similar to yours. Older firmware thought there were more fans than there really are. Hence the false EMS alarm about a fan failure. A firmware upgrade MAY be a cure.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО09-11-2003 01:22 AM
тАО09-11-2003 01:22 AM
Re: syslog report fan failure
In addition, check the GSP as others have suggested, or use the STM info tool to check the state of the fans.
Andrew