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тАО05-28-2006 09:58 AM
тАО05-28-2006 09:58 AM
tommbstones
Can some body tell me , how to analyse tombstones logs. I have a ts99 log with me.if some body can analyse , pls do it for me or let me know ,wich software we can use for analysing.
Thanks and regards
Sreejith K
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тАО05-28-2006 10:16 AM
тАО05-28-2006 10:16 AM
Re: tommbstones
http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=986710
Regards,
Ninad
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тАО05-28-2006 07:20 PM
тАО05-28-2006 07:20 PM
Re: tommbstones
You can open the ts99 file in vi and TRY to find some suspected parts,
but there are tools available to analyse the ts99 files but its ALL - HP INTERNEL and we cant get it outside.
Regards,
Siva
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тАО05-29-2006 04:12 PM
тАО05-29-2006 04:12 PM
Re: tommbstones
Only HP has tools to analyse tombstones logs which are not provided to customers.
Only thing you can check is the time-stamp for each processor , If any of that is valid that means there is a hardware issue with the server or HPMC has occured which has rebooted the system.
I checked your file , here is the tim-stamp
Timestamp = Sat May 27 12:26:12 GMT 2006
Above meanc HPMC occured on May 27 which is a valid one. So you need to log a case with HP to know the cause of the same. Another clue you can get from the "/etc/shutdownlog"
But one thing is sure that some H/W part is faulty.
-Amit
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тАО05-29-2006 04:35 PM
тАО05-29-2006 04:35 PM
Re: tommbstones
Hi Sreejith,
ts99 files will be created when any HPMC occurance. There are decoding tools available with HP to decode this HPMC. but tools will vary depends on the model of H/W.
I don't think external tools are available to decode this files.
To get a clear picture of the faulty hardware you need to use that tool only.
Ganesh.
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тАО05-29-2006 09:32 PM
тАО05-29-2006 09:32 PM
Re: tommbstones
Looking at your PDC, this is an L class?
Other basic checks are for CPUs that DO NOT report. Looks like you have 4 cpus and they all reported.
Scanning your ts99, it appears to be initiated by a Fatal Error (fe), in the IO subsystem.
Do you have this patch or its successor installed?
PHKL_26306
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тАО05-31-2006 11:21 AM
тАО05-31-2006 11:21 AM
Re: tommbstones
I think HP has to read the tombstone files.
There are decoding tools available with HP to decode this HPMC.
sp