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ts99 analyzer

 
Aneesh Mohan
Honored Contributor

ts99 analyzer

Hi All,

Need one help.

Could you please let me know the tool for analysing ts99 file for 11.x systems.

Thanks in advance .

5 REPLIES 5
Robert-Jan Goossens_1
Honored Contributor

Re: ts99 analyzer

Hi,

Have a look at this doc.

How do I use q4 to pre-process a dump that HP needs to read
Document ID: emr_na-c01021636-6

Europe
http://www8.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=emr_na-c01021636-6

US
http://www1.itrc.hp.com/service/cki/docDisplay.do?docLocale=en&docId=emr_na-c01021636-6

Regards,
Robert-Jan
Aneesh Mohan
Honored Contributor

Re: ts99 analyzer

Hi Robert-Jan,

Thanks for your reply.

Let me inform you that the system is not under HP Support /Warranty ,and also I do know the q4 analysis but I want to know any scripts/tricks which can help to analyse ts99 file for errors .

Regards,
Aneesh
Robert-Jan Goossens_1
Honored Contributor

Re: ts99 analyzer

Hi Aneesh,

There isn't a analysing tool for the TombStones files, q4 is a tool to analyze the crash dump.

Please post your ts99 file.

More info in the attached doc in this thread.
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=195219

Regards,
Robert-Jan
tkc
Esteemed Contributor

Re: ts99 analyzer

you can only get hp support to analyse the ts99 file. if the reason for you to analyse the ts99 file is because of a system panic/reboot, first of all check the /etc/shutdown file to confirm the system has panic'ed. if it did, verify the ts99 file has valid timestamp and registers. only when a ts99 file is valid, then we will have to analyse it to find out the root cause of the hardware panic. if it isn't a valid ts99 file, the reboot is probably due to a software panic and require analysis on the memory coredump instead.
Aneesh Mohan
Honored Contributor

Re: ts99 analyzer

I did q4 analysis and found cpu4 caused panic to the system.

Closing the thread.