BL460c Gen8 - unrecoverable NMI/PCI Express error during Windows shutdown

[chuckk281]

Markus was looking for help with a customer problem:

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My customer notified me, that they’re seeing unrecoverable PCI Express/NMI errors across multiple BL460c Gen8 following Windows deployment. Even after system board replacement one of them (HP Support determined bad board) the problem continues. Below are some screenshots with errors, firmware levels.

I don’t have details on what the Windows image looks like or what the “baremetal rapid build” looks like, yet. I believe the firmware updates they applied were customized based on the Sep 2013 SPP.

If anyone has any ideas – please let me know.

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Reply from Vijay:

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See if the following document is of any help:

https://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?docId=mmr_kc-0105339

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Other comments or help?

[scharchouf]

if you can send me an HPSreport I try to analyse it