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CONFIRMED: Being a tech support engineer is cool!
Ivan Ivanov is currently working as a Deep Technical Support Engineer in the HPE Network team in Sofia. His primary job is to guarantee the business continuity and highest availability for HPE customers' network environments. Learn how he does it:
Ivan Ivanov is currently working as a Deep Technical Support Engineer in the HPE Network team in Sofia. His primary job is to guarantee the business continuity and highest possible availability for Hewlett Packard Enterprise customers' network environments. This is one of the most fast paced and challenging tasks in the IT field these days. His team is dealing with all network technologies available on the market like LAN, WAN and Datacenter networks, load balancing and wan optimization, network security and network virtualization, Wireless and BYOD networks.
We sat down with Ivan and wanted to understand how he became a Deep Technical Support Engineer, and what keeps him motivated in HPE.
Tell us about an unforgettable experience you’ve had in HPE...
About the author
Ivan Ivanov graduated with a major in Telecommunications from the Technical University of Varna. Recently, he decided to continue his education and he is now working on a PhD project, about transitioning existing networks to Software Defined Network (SDN). He is currently working as a Network Deep Technical Support and his job is to guarantee the business continuity and highest possible availability for our customers' network environments. You can connect with Ivan on LinkedIn.
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