BAIE EVA 4000

 
alpha42
Advisor

BAIE EVA 4000

bonjour,je vous décrie dabord la topologie du san sur lequel j'interviens

-Deux switch FC (HP StorageWorks 4/8 Base SAN Switch ) A8000A

-Deux serveurs DL380 G5 (windows 2003)

-Deux controlleurs EVA 4000 + baie de disque
La panne est arrivée après une coupure de courant

j'ai réinitialisé la baie, ensuite des luns (Vdisks) ont été créé puis présentés aux serveurs

résultat final aucun lun ou volume logique n'est visible sur les deux serveurs

avez vous des suggestions à me faire

merci d'avance!!!

cordialement,
14 REPLIES 14
ANNIE
Trusted Contributor

Re: BAIE EVA 4000

Hi DIAKHITE,
Can you use English?
Thanks.
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alpha42
Advisor

Re: BAIE EVA 4000

Please find below the topologie of the san

-Two FC switch (HP StorageWorks 4 / 8 Base SAN Switch) A8000A

-Two DL380 G5 servers (Windows 2003)

-Two controllers EVA4000+drive bay

The outage occurred after a power outage

I reset the bay, then Luns (vdisk) were created and presented to servers

Any logical volume is visible on both servers

have you any suggestions to me

thank you in advance!

best regards,
Víctor Cespón
Honored Contributor

Re: BAIE EVA 4000

The EVA appears OK on Command View?

All disks green?
Disk group OK?
vdisks OK?
vdisks presented to the server?

If all the above are "yes", then:

Battery failed on both controllers?
alpha42
Advisor

Re: BAIE EVA 4000

The EVA appears OK on Command View?
yes
All disks green?
yes

Disk group OK?
yes

vdisks OK?
yes

vdisks presented to the server?

yes

If all the above are "yes", then:
yes

Battery failed on both controllers?
yes battery are failed on two controllers
Uwe Zessin
Honored Contributor

Re: BAIE EVA 4000

The EVA does not let you get at your data when it beleives that both batteries are bad.
.
alpha42
Advisor

Re: BAIE EVA 4000

you confirm if the batteries are defective, the servers can not see the vdisk (Luns)
Uwe Zessin
Honored Contributor

Re: BAIE EVA 4000

That was a plea?
.
Víctor Cespón
Honored Contributor

Re: BAIE EVA 4000

It's on the EVA user guide:

All batteries on the EVA failed = Disks not presented to servers

See attached picture
alpha42
Advisor

Re: BAIE EVA 4000

thanks,
please the user guide document
regards,