HPE EVA Storage

CPQFCAC Event ID 24627 Windows 2003 Server

 
Deivison
New Member

CPQFCAC Event ID 24627 Windows 2003 Server

how can i resolve this event? I don´t have idea how can this. thanks.

The Read Log SysEvent IOCTL failed to obtain an entry for Array Controller \Device\FibreArray0. The return status is 0x88.
5 REPLIES 5
Víctor Cespón
Honored Contributor

Re: CPQFCAC Event ID 24627 Windows 2003 Server

Hi, I suppose that this server is connected to a MSA1000 or MSA1500cs.
Can you check what firmware version is it running?
Please open a case with HP support and ask if they can elevate this and get you firmware 5.22 or 7.02.
Hans Stiles
New Member

Re: CPQFCAC Event ID 24627 Windows 2003 Server

Do you have a case reference for the firmware upgrade? I am experiencing the same problem on a Proliant DL385 G2 built using Smartstart 7.90, with the 7.90A PSP, Windows 2003 Enterprise R2 SP2 and all hotfixes.

I get several of the above entry in the system log every few seconds.
Hans Stiles
New Member

Re: CPQFCAC Event ID 24627 Windows 2003 Server

Do you have a case reference for the firmware upgrade? I am experiencing the same problem on a Proliant DL385 G2 built using Smartstart 7.90, with the 7.90A PSP, Windows 2003 Enterprise R2 SP2 and all hotfixes.

I get several of the above entry in the system log every few seconds.

I have logged a case with HP but they insist there's no later firmware than the 7.00 the MSA is already running.
Timo Steylen
Advisor

Re: CPQFCAC Event ID 24627 Windows 2003 Server

We exp. the same problem. In our case the server was per accident configured as Linux server in stead of Windows in Selective Storage Presentation. Turning the server to Windows server solved the problem...
Digex
Regular Advisor

Re: CPQFCAC Event ID 24627 Windows 2003 Server

Per John K's post. Fixed our issue.

Download the 6.2.0.32 for 32bit or 6.2.0.64 for 64 bit windows CPQFCAC driver.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3302307&prodTypeId=12169&prodSeriesId=3239517&swLang=8&taskId=135&swEnvOID=1005

Go to the "storage fibre channel" section.