Cache Battery Modules Failed

[eurotux]

Hello,

We have Eva Storage

HP EVA 6000 - A 2C4D array

Showing a Failed Error on:
Hardware
Rack1
Controller Enclosure
Controller B
Cache Battery Modules : Operational State: Failed and Charger State: Failed.

But Cache Battery System shows up as Good, with a battery predicted life of 150 hours.

It has only one cache battery module installed on that controller, the one faulty.

Model Number: HSV200
Software Version: CR0EB0xc3p-6100

Thanks for any help/insight.

Regards.

[SUBHAJIT KHANBARMAN_1]

Seems to be Cache battery failed.

Can you please share the EVA logs. Please find the link to get the procedure,

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01775768

[ericvandermeer_1]

Call HP Support ASAP, don't try to fix the battery but replace it.

When you lose both battery modules you lose access to the vdisks.

Good luck!