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тАО04-16-2010 11:14 AM
тАО04-16-2010 11:14 AM
Command View 9.2, Can't manage EVA's
Before the migration to 9.2, this server had CV 9.1, and could see and/or manage each EVA it was zoned to. Hence, the expectation was that AFTER the rebuild and install of CV 9.2, we could then again manage or "see" the same EVA's. Logical assumption?
Wrong.
Now, we can only see/manage 3 EVA. We are zoned to 8 in total (mind you, we never manage all 8 at once). The other 5 show up in the tree only by WWN. Any attempts to take control or manage these fails with:
"Status code: 12003: Unable to process command at this time. Retry the command or check all connections."
Oddly enough, when one of the WWN's is highlighted in the tree, CV 9.2 indicates that the server we are on is actively managing this EVA (obviously NOT!!).
We have tried rebooting and restarting services, and checked zoning (nothing changed).
Anyone else experience this with a Command View 9.2 install?
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тАО04-16-2010 11:23 AM
тАО04-16-2010 11:23 AM
Re: Command View 9.2, Can't manage EVA's
Absolutely. I did this many times and always successful.
Do the other EVAs met the minimum firmware requirements?
Hope this helps!
Regards
Torsten.
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тАО04-16-2010 11:38 AM
тАО04-16-2010 11:38 AM
Re: Command View 9.2, Can't manage EVA's
Again, hardware and zoning wise, nothing changed. Only the version of Command View changed, to 9.2.
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тАО04-16-2010 11:44 AM
тАО04-16-2010 11:44 AM
Re: Command View 9.2, Can't manage EVA's
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тАО04-16-2010 11:48 AM
тАО04-16-2010 11:48 AM
Re: Command View 9.2, Can't manage EVA's
"We are zoned to 8 in total (mind you, we never manage all 8 at once)"
Reasoning is we have multiple EVA management servers as backups to each other, at multiple sites. So to answer your question directly, NO, we never, ever, manage more than 4 at one time and even that is rare.
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тАО04-16-2010 11:52 AM
тАО04-16-2010 11:52 AM
Re: Command View 9.2, Can't manage EVA's
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тАО04-19-2010 06:11 AM
тАО04-19-2010 06:11 AM
Re: Command View 9.2, Can't manage EVA's
What does
"%CVEVA_HOME_DIR%\cvutil.exe" paths
on the CV server say?
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тАО04-21-2010 07:45 AM
тАО04-21-2010 07:45 AM
Re: Command View 9.2, Can't manage EVA's
Problem was an incorrect HBA driver. We have updated this to the supported LP9002 driver listed in SPOCK (5.30a), and that resolved the problem.
As I was not directly invloved in the re-build of the EVA management server, I was unaware that a different (latest, but not supported) HBA driver had been installed.
Thanks to all who posted. Much appreciated.
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тАО09-15-2010 09:46 PM
тАО09-15-2010 09:46 PM
Re: Command View 9.2, Can't manage EVA's
I have not managed one of my EVA for a while. Now when i start browsing to the 2nd EVA it shows up with wwn.
It shows the message below:
"Another management server named UNKNOWN at IP address UNKNOWN may be actively managing storage system .
Only one server is allowed to manage a storage system at a time.
To disable other management servers, simply click the OK button and management will be redirected to this server.
Click the Cancel button to leave this page without changing the management server for this system."
I hit OK, then it shows the following error messsage:
Status code: 12003: Unable to process command at this time. Retry the command or check all connections. "
This is what was posted at the begining.
Now i dont think, i have driver issue at the commandview server as it is still able to see the one EVA.
Could any one expert throw some light here ?
Thx
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тАО09-16-2010 05:15 AM
тАО09-16-2010 05:15 AM
Re: Command View 9.2, Can't manage EVA's
Think? You must know for sure.
Not sure you read my original post clearly. I had this same EXACT problem, server could see 3 out of 8 EVA it was zoned to. Yes, it boggled my mind how an HBA driver could be the culprit here as one would assume that if you were using an unsupported or wrong HBA driver, the server should not see/manage any EVA. But when you assume...
The proof is in the pudding as they say. Please CONFIRM your HBA driver/firmware versions and CHECK those against HP SPOCK. Rectify any differences between what you have installed and what SPOCK states is supported.
Also run any diagnostic tests agains the server HBA and ensure it's physically working properly! Good luck.