Command View - Disk Group Message

[jowiroe]

Hi all,
we had a failed Hard-Drive on our EVA 8400
which was ungrouped,replaced and grouped again.
Leveling and redistributing is done but everytime we start Command View there is an Pop-Up Window with the message: "A Hardware failure is occured on this disk group. The advanced....."
All Disks, Enclosures and both controlles are "Green" After Re-Discover the EVA in CV the Disk Group is green for a view minutes.Then the message comes up again.
Any ideas ?

[Víctor Cespón]

Did you had any vdisk in RAID 0?

Any vdisk marked as failed?

RAID 0 vdisk fail when any disk fails, you have to delete and recreate them.

[jowiroe]

No VRAID 0. All Vdisk´s are Raid 5.
Status of all VDisk´s is green.

[Víctor Cespón]

And no other disk failed? It's a curious situation. Can you get the controller event log, compress it and attach it here?

[jowiroe]

No Disks failed.
Controller Event-Log attached.

[Jacky Wing]

I am facing the same problem. How did you proceeded? how were you able to solve the situation?
any help is really appreciated.

[SUBHAJIT KHANBARMAN_1]

Upgrade the firmware of EVA to latest version.

Restart the CV EVA server and check.

[Uwe Zessin]

Do *NOT* make blind software updates while the system is broken !!

Open a call at the support center and get competent help.