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CommandView 9.1 license issue

 
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ehuang
Super Advisor

CommandView 9.1 license issue

Folks, I just upgraded my CV from 6 to 9. It is alerting me the license will expire in 60 days. So I added in two valid licenses there. (please see the attachment) My question is:

1>Would the valid license go away with the instant-on licnese?
2>Anybody could remind me why I got two "CV General" licenses as showed on the attached image?

Much appreciated.
4 REPLIES 4
ehuang
Super Advisor

Re: CommandView 9.1 license issue

sorry forgot the snapshot. please see the attachment.
Uwe Zessin
Honored Contributor
Solution

Re: CommandView 9.1 license issue

1. No. Even the instant-on license will not vanish.

2. something went wrong during the upgrade process. You need either:
- a full unlimited license, not two upgrades
- one or more 1TB 'base licenses' plus the upgrade to unlimited.

Get in touch with your supplier and get it fixed quick! An upgrade license does not work alone.
.
ehuang
Super Advisor

Re: CommandView 9.1 license issue

Thanks for pointing me to the direction. Uwe, I am tracking it down.
ehuang
Super Advisor

Re: CommandView 9.1 license issue

base license (1TB) installed.