HPE EVA Storage

EVA 3000 UPGRADE PROBLEM

 
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ashkan_tab2003
Occasional Advisor

EVA 3000 UPGRADE PROBLEM

There is big problem in our site.please help me as soon as possible.

we have a HP EVA3000 STORAGE with 2 controllers and 4 enclusure. The version of Command View is 3.1 bulid 21.

There is a projext in our site to reconfigure EVA after 7 years use.

We have upgrade HSV100 firmware controller from VCS 3 to VCS 4 (active -active) version. after upgrade controllers show " no storage" on screen , and in coomand view no storage is detected.

Is there anyway to downgrade controller firmware to old version without command view interface?
Thanks for your kind and quick response.
Regards
ASHKAN

 

 

P.S. This thread has been moved  from Disk > Disk Array to Storage Area Networks (SAN) (Enterprise) - Hp forum Moderator

13 REPLIES 13
Johan Guldmyr
Honored Contributor

Re: EVA 3000 UPGRADE PROBLEM

http://h10032.www1.hp.com/ctg/Manual/c01276879.pdf

 

After upgrade you need to restart the Command View service.

 

If that doesn't help:

 

"Downgrading while retaining existing data is supported from VCS 4.100 to any earlier version of

VCS 4.00x firmware.
Downgrading while retaining existing data from VCS 4.100 to any earlier version of VCS 3.xxx firmware
is not supported. Downgrade is only possible on an uninitialized storage system."

 

Did you upgrade CV too?

 

Latest CV (10.2) supports VCS 4.100 - check out the compatibility reference: http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02523047/c02523047.pdf

ashkan_tab2003
Occasional Advisor

Re: EVA 3000 UPGRADE PROBLEM

Thanks for your kind and quick response.

I restart CV but problem already exist.

  No I don't Upgrade CV.

After upgrade , controllers show " no storage" on screen.

We don't have any data in this storage.

How can I downgrade this storage?

tnx

 

Johan Guldmyr
Honored Contributor

Re: EVA 3000 UPGRADE PROBLEM

See this topic: http://h30499.www3.hp.com/t5/Disk-Array/EVA5000-VCS-4-x-3-x-Downgrade/td-p/4436033

 

EVA3000 and 5000 are very similar.

ashkan_tab2003
Occasional Advisor

Re: EVA 3000 UPGRADE PROBLEM

After Upgrade in CV no storage is detected.

How can I downgrade my storage without CV?

tnx

 

Johan Guldmyr
Honored Contributor

Re: EVA 3000 UPGRADE PROBLEM

Try through SSSU.

ashkan_tab2003
Occasional Advisor

Re: EVA 3000 UPGRADE PROBLEM

i think that SSSU work with Command View?

is it work without Command view?

 

Johan Guldmyr
Honored Contributor

Re: EVA 3000 UPGRADE PROBLEM

SSSU is part of CV.

If that doesn't work either:

You could install a newer CV on another server - it comes with a free temporary licenses - and try to downgrade with that.

ashkan_tab2003
Occasional Advisor

Re: EVA 3000 UPGRADE PROBLEM

My CV Version is 3.1 .

Where can I download newer version of CV for temporary use and downgrade the storage?

tnx

Johan Guldmyr
Honored Contributor

Re: EVA 3000 UPGRADE PROBLEM